APPS.CSFW_SERVICEREQUEST_PUB dependencies on OKS_ENTITLEMENTS_PUB

Line 279: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;

275: l_msg_count NUMBER;
276: l_msg_data VARCHAR2(200);
277: l_react_by_date DATE;
278: l_date_format varchar(30);
279: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;
280: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;
281: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;
282: l_client_tz_id number;
283: l_server_tz_id number;

Line 280: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;

276: l_msg_data VARCHAR2(200);
277: l_react_by_date DATE;
278: l_date_format varchar(30);
279: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;
280: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;
281: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;
282: l_client_tz_id number;
283: l_server_tz_id number;
284: l_client_date date;

Line 281: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;

277: l_react_by_date DATE;
278: l_date_format varchar(30);
279: p_inp_rec oks_entitlements_pub.grt_inp_rec_type;
280: x_resolve_rec oks_entitlements_pub.rcn_rsn_rec_type;
281: x_react_rec oks_entitlements_pub.rcn_rsn_rec_type;
282: l_client_tz_id number;
283: l_server_tz_id number;
284: l_client_date date;
285:

Line 349: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;

345: p_inp_rec.business_process_id := r_incident.business_process_id;
346: p_inp_rec.severity_id := r_incident.incident_severity_id;
347: p_inp_rec.request_date := r_incident.incident_date;
348: p_inp_rec.time_zone_id := l_server_timezone_id;
349: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;
350: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;
351:
352: /* There is a contract attached to the incident. Retrieve reaction time. */
353: oks_entitlements_pub.get_react_resolve_by_time

Line 350: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;

346: p_inp_rec.severity_id := r_incident.incident_severity_id;
347: p_inp_rec.request_date := r_incident.incident_date;
348: p_inp_rec.time_zone_id := l_server_timezone_id;
349: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;
350: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;
351:
352: /* There is a contract attached to the incident. Retrieve reaction time. */
353: oks_entitlements_pub.get_react_resolve_by_time
354: (p_api_version => 1.0

Line 353: oks_entitlements_pub.get_react_resolve_by_time

349: p_inp_rec.category_rcn_rsn := oks_entitlements_pub.G_RESOLUTION;
350: p_inp_rec.compute_option := oks_entitlements_pub.G_FIRST;
351:
352: /* There is a contract attached to the incident. Retrieve reaction time. */
353: oks_entitlements_pub.get_react_resolve_by_time
354: (p_api_version => 1.0
355: ,p_init_msg_list => FND_API.G_TRUE
356: ,p_inp_rec => p_inp_rec
357: ,x_return_status => l_return_status

Line 374: oks_entitlements_pub.check_reaction_times

370: INTO x_txn_group_id;
371: CLOSE C_TXN_GROUP_ID;
372:
373: /*
374: oks_entitlements_pub.check_reaction_times
375: ( p_api_version => 1.0
376: , p_init_msg_list => FND_API.G_TRUE
377: , p_business_process_id => r_incident.business_process_id
378: , p_request_date => r_incident.incident_date