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VIEW: APPS.CSD_INCIDENTS_V

Object Details
Object Name: CSD_INCIDENTS_V
Object Type: VIEW
Owner: APPS
FND Design Data: ViewCSD.CSD_INCIDENTS_V
Subobject Name:
Status: VALID

***** Warning: Oracle Internal Use Only *****

Oracle Corporation does not support access to Oracle
applications data using this object, except from standard Oracle Applications programs.

View Type

A supplementary view used to simplify forms coding.

Warning: Oracle does not recommend you query or alter datausing this view. It may change dramatically in subsequent minor or major
releases.

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Columns
Name Datatype Length Mandatory Comments
ROW_ID ROWID (10)
ROWID from CS_INCIDENTS_ALL_B
INCIDENT_ID NUMBER (15) Yes Service request identifier
INCIDENT_NUMBER VARCHAR2 (64) Yes Service request number
INCIDENT_STATUS_ID NUMBER (15) Yes Service request status identifier
INCIDENT_TYPE_ID NUMBER (15) Yes Service request type identifier
INCIDENT_URGENCY_ID NUMBER (15)
Service request urgency identifier
INCIDENT_SEVERITY_ID NUMBER (15) Yes Service request severity identifier
INVENTORY_ITEM_ID NUMBER (15)
Inventory item identifier
ITEM VARCHAR2 (40)
Inventory item name
ITEM_DESC VARCHAR2 (240)
Inventory item description
ITEM_REVISION VARCHAR2 (240)
Item revsion code from Inventory. Only used if the item is revsion controlled.
INV_ORGANIZATION_ID NUMBER

Inventory Organization ID
CUST_PHONE VARCHAR2 (62)
Caller phone number
CUST_PHONE_LINE_TYPE VARCHAR2 (80)
Caller phone type
CUST_PHONE_LINE_CODE VARCHAR2 (30)
Caller phone type lookup code
EXT VARCHAR2 (20)
Caller extension
CALLER VARCHAR2 (301)
Caller
INCIDENT_DATE DATE

Service request date
CUSTOMER_PRODUCT_ID NUMBER

Customer product identifier
RECORD_IS_VALID_FLAG VARCHAR2 (1)
Flag to denote if the service request is verified or not
ORG_ID NUMBER

Organization identifier
OWNER_TYPE VARCHAR2 (27)
Owner Type
INCIDENT_OWNER_ID NUMBER (15)
Incident Owner identifier
INCIDENT_OWNER VARCHAR2 (4000)
Service request owner
CALLER_TYPE VARCHAR2 (30)
Caller type
INCIDENT_TYPE VARCHAR2 (90) Yes Service request type
SEVERITY VARCHAR2 (90) Yes Service request severity
STATUS VARCHAR2 (90) Yes Service request status
URGENCY VARCHAR2 (90)
Service request urgency
CREATED_BY_NAME VARCHAR2 (100) Yes Service request created by user name
FILED_BY_EMPLOYEE_FLAG VARCHAR2 (1)
Indicates whether the request was made by an employee
CUSTOMER_ID NUMBER

Customer identifier
EMPLOYEE_ID NUMBER

Employee identifier
PARTY_NUMBER VARCHAR2 (30)
Customer number
PARTY_NAME VARCHAR2 (360)
Customer name
CURRENT_SERIAL_NUMBER VARCHAR2 (30)
Serial number of the product
INSTALL_SITE_USE_ID NUMBER (15)
Site identifier from service request
CP_INSTALL_SITE_USE_ID NUMBER

Site identifier from installed base
SITE VARCHAR2 (30)
Site name
INCIDENT_ALLOWED_FLAG VARCHAR2 (1)
Indicates whether service requests can be logged for the product
ADDRESS_STYLE VARCHAR2 (30)
Site address style
ADDRESS1 VARCHAR2 (240)
Site address 1
ADDRESS2 VARCHAR2 (240)
Site address 2
ADDRESS3 VARCHAR2 (240)
Site address 3
ADDRESS4 VARCHAR2 (240)
Site address 4
ADDRESS_LINES_PHONETIC VARCHAR2 (560)
Phonetic or Kana representation of the Kanji address lines (used in Japan)
CITY VARCHAR2 (60)
Site city
COUNTY VARCHAR2 (60)
Site county
POSTAL_CODE VARCHAR2 (60)
Site postal code
PROVINCE VARCHAR2 (60)
Site province
STATE VARCHAR2 (60)
Site state
REFERENCE_NUMBER VARCHAR2 (30)
Customer product reference number
DATE_CLOSED DATE

Service request closed date
CLOSED_FLAG VARCHAR2 (1)
Closed flag from service request status
LOGGED_BY_NAME VARCHAR2 (100) Yes Service request logged by user name
PUBLISH_FLAG VARCHAR2 (1)
Flag to denote whether the service request is published or not
CONTRACT_SERVICE_ID NUMBER

Service line identifier
CONTRACT_NUMBER VARCHAR2 (120)
Service contract number for the service request.
CONTRACT_ID NUMBER

Service contract header id for the service request.
ACCOUNT_ID NUMBER

Customer account identifier
CUSTOMER_PO_NUMBER VARCHAR2 (50)
Customer purchase order number
ACCOUNT_NUMBER VARCHAR2 (30)
Customer account number
SUMMARY VARCHAR2 (240) Yes Summary Log for the Service Request
BILL_TO_ADDRESS VARCHAR2 (812)
Bill to Address
SHIP_TO_ADDRESS VARCHAR2 (812)
Ship to Address
BILL_TO_SITE_USE_ID NUMBER (15)
Bill to site use id
SHIP_TO_SITE_USE_ID NUMBER (15)
Ship to site use id
CONTACT_POINT_ID NUMBER

Service Request Contact Point ID
CONTACT_TYPE VARCHAR2 (30)
Contact Type for the Service Request
LAST_NAME VARCHAR2 (150)
Last Name of the contact on the Service Request
FIRST_NAME VARCHAR2 (150)
First Name of the contact on the Service Request
FULL_NAME VARCHAR2 (360)
Full Name of the contact on the Service Request
RELATIONSHIP_TYPE_CODE VARCHAR2 (30)
Relationship type code of the caller - SR
RELATIONSHIP_TYPE_NAME VARCHAR2 (80)
Relationship type Name of the caller - SR
CONT_PARTY_NUMBER VARCHAR2 (30)
Contact Party number - SR
CONT_PHONE VARCHAR2 (62)
Contact Phone number for SR Contact
CONT_PHONE_LINE_CODE VARCHAR2 (30)
Phone Type Code for the SR Contact
CONT_PHONE_LINE_TYPE VARCHAR2 (80)
Phone Type meaning for the SR Contact
CONT_EMAIL VARCHAR2 (2000)
Contact email for SR contact
PROBLEM_CODE VARCHAR2 (30)
Problem code
PROBLEM_CODE_MEANING VARCHAR2 (80)
Problem code meaning
PROBLEM_CODE_DESCRIPTION VARCHAR2 (240)
Problem code description
EXTERNAL_CONTEXT VARCHAR2 (30)
EXTERNAL_ATTRIBUTE_1 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_2 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_3 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_4 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_5 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_6 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_7 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_8 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_9 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_10 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_11 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_12 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_13 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_14 VARCHAR2 (150)
EXTERNAL_ATTRIBUTE_15 VARCHAR2 (150)
Query Text

Cut, paste (and edit) the following text to query this object:


SELECT ROW_ID
,      INCIDENT_ID
,      INCIDENT_NUMBER
,      INCIDENT_STATUS_ID
,      INCIDENT_TYPE_ID
,      INCIDENT_URGENCY_ID
,      INCIDENT_SEVERITY_ID
,      INVENTORY_ITEM_ID
,      ITEM
,      ITEM_DESC
,      ITEM_REVISION
,      INV_ORGANIZATION_ID
,      CUST_PHONE
,      CUST_PHONE_LINE_TYPE
,      CUST_PHONE_LINE_CODE
,      EXT
,      CALLER
,      INCIDENT_DATE
,      CUSTOMER_PRODUCT_ID
,      RECORD_IS_VALID_FLAG
,      ORG_ID
,      OWNER_TYPE
,      INCIDENT_OWNER_ID
,      INCIDENT_OWNER
,      CALLER_TYPE
,      INCIDENT_TYPE
,      SEVERITY
,      STATUS
,      URGENCY
,      CREATED_BY_NAME
,      FILED_BY_EMPLOYEE_FLAG
,      CUSTOMER_ID
,      EMPLOYEE_ID
,      PARTY_NUMBER
,      PARTY_NAME
,      CURRENT_SERIAL_NUMBER
,      INSTALL_SITE_USE_ID
,      CP_INSTALL_SITE_USE_ID
,      SITE
,      INCIDENT_ALLOWED_FLAG
,      ADDRESS_STYLE
,      ADDRESS1
,      ADDRESS2
,      ADDRESS3
,      ADDRESS4
,      ADDRESS_LINES_PHONETIC
,      CITY
,      COUNTY
,      POSTAL_CODE
,      PROVINCE
,      STATE
,      REFERENCE_NUMBER
,      DATE_CLOSED
,      CLOSED_FLAG
,      LOGGED_BY_NAME
,      PUBLISH_FLAG
,      CONTRACT_SERVICE_ID
,      CONTRACT_NUMBER
,      CONTRACT_ID
,      ACCOUNT_ID
,      CUSTOMER_PO_NUMBER
,      ACCOUNT_NUMBER
,      SUMMARY
,      BILL_TO_ADDRESS
,      SHIP_TO_ADDRESS
,      BILL_TO_SITE_USE_ID
,      SHIP_TO_SITE_USE_ID
,      CONTACT_POINT_ID
,      CONTACT_TYPE
,      LAST_NAME
,      FIRST_NAME
,      FULL_NAME
,      RELATIONSHIP_TYPE_CODE
,      RELATIONSHIP_TYPE_NAME
,      CONT_PARTY_NUMBER
,      CONT_PHONE
,      CONT_PHONE_LINE_CODE
,      CONT_PHONE_LINE_TYPE
,      CONT_EMAIL
,      PROBLEM_CODE
,      PROBLEM_CODE_MEANING
,      PROBLEM_CODE_DESCRIPTION
,      EXTERNAL_CONTEXT
,      EXTERNAL_ATTRIBUTE_1
,      EXTERNAL_ATTRIBUTE_2
,      EXTERNAL_ATTRIBUTE_3
,      EXTERNAL_ATTRIBUTE_4
,      EXTERNAL_ATTRIBUTE_5
,      EXTERNAL_ATTRIBUTE_6
,      EXTERNAL_ATTRIBUTE_7
,      EXTERNAL_ATTRIBUTE_8
,      EXTERNAL_ATTRIBUTE_9
,      EXTERNAL_ATTRIBUTE_10
,      EXTERNAL_ATTRIBUTE_11
,      EXTERNAL_ATTRIBUTE_12
,      EXTERNAL_ATTRIBUTE_13
,      EXTERNAL_ATTRIBUTE_14
,      EXTERNAL_ATTRIBUTE_15
FROM APPS.CSD_INCIDENTS_V;

Dependencies

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APPS.CSD_INCIDENTS_V references the following:

SchemaAPPS
ViewAR_LOOKUPS
PL/SQL PackageCSD_PROCESS_UTIL - show dependent code
SynonymCSI_INSTANCE_STATUSES
SynonymCSI_ITEM_INSTANCES
SynonymCS_HZ_SR_CONTACT_POINTS
ViewCS_INCIDENTS_VL_SEC
ViewCS_INCIDENT_SEVERITIES_VL
ViewCS_INCIDENT_STATUSES_VL
ViewCS_INCIDENT_TYPES_VL
SynonymCS_INCIDENT_URGENCIES_B
SynonymCS_INCIDENT_URGENCIES_TL
ViewCS_LOOKUPS
PL/SQL PackageCS_STD - show dependent code
PL/SQL PackageFND_GLOBAL - show dependent code
SynonymFND_USER
PL/SQL PackageHR_API - show dependent code
PL/SQL PackageHR_GENERAL - show dependent code
ViewHR_LOOKUPS
PL/SQL PackageHR_PERSON_NAME - show dependent code
PL/SQL PackageHR_SECURITY - show dependent code
SynonymHZ_CONTACT_POINTS
SynonymHZ_LOCATIONS
SynonymHZ_PARTIES
SynonymHZ_PARTY_SITES
SynonymHZ_PARTY_SITE_USES
SynonymHZ_RELATIONSHIPS
SynonymHZ_TIMEZONES
ViewJTF_CUST_ACCOUNTS_ALL_V
ViewJTF_PARTIES_ALL_V
ViewMTL_SYSTEM_ITEMS_VL
SynonymPER_ALL_PEOPLE_F
ViewPER_EMPLOYEES_CURRENT_X
SynonymPER_PHONES
APPS.CSD_INCIDENTS_V is referenced by following:

SchemaAPPS
Package BodyCSD_BULK_RECEIVE_UTIL - show dependent code
Package BodyCSD_DEPOT_UPDATE_PVT - show dependent code
Package BodyCSD_ISUP_DEPOT_WF_PVT - show dependent code
Package BodyCSD_REPAIRS_PVT - show dependent code
Package BodyCSD_RULES_ENGINE_PVT - show dependent code
Package BodyCSD_WF_PROCESS_PVT - show dependent code