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PACKAGE: APPS.CCT_IH_PUB
Source
1 PACKAGE CCT_IH_PUB AUTHID CURRENT_USER AS
2 /* $Header: cctpihs.pls 115.4 2003/04/18 00:18:45 svinamda noship $*/
3 G_IH_DIRECTION_INBOUND CONSTANT VARCHAR2(40) := 'INBOUND';
4 G_IH_DIRECTION_OUTBOUND CONSTANT VARCHAR2(40) := 'OUTBOUND';
5 G_DIRECTION_NA CONSTANT VARCHAR2(40) := 'N/A';
6 G_IH_TELE_INB CONSTANT VARCHAR2(40) := 'TELE_INB';
7 G_IH_TELE_DIRECT CONSTANT VARCHAR2(40) := 'TELE_DIRECT';
8 G_IH_TELE_MANUAL CONSTANT VARCHAR2(40) := 'TELE_MANUAL';
9 G_IH_TELE_INTERNAL CONSTANT VARCHAR2(40) := 'TELE_INTERNAL';
10 G_IH_TELE_WEB_CALLBACK CONSTANT VARCHAR2(40) := 'TELE_WEB_CALLBACK';
11 G_IH_TELE_WEB_COLLAB CONSTANT VARCHAR2(40) := 'TELE_WEB_COLLAB';
12 G_IH_WEB_COLLAB CONSTANT VARCHAR2(40) := 'WEB_COLLAB';
13 G_IH_UNSOLICITED CONSTANT VARCHAR2(40) := 'UNSOLICITED';
14 G_IH_TELE_AO CONSTANT VARCHAR2(40) := 'TELE_AO';
15 G_IH_LCS_TYPE_IVR CONSTANT NUMBER := 1 ;
16 G_IH_LCS_TYPE_WITH_AGENT CONSTANT NUMBER := 5 ;
17 G_IH_LCS_TYPE_IN_QUEUE CONSTANT NUMBER := 3 ;
18 G_IH_LCS_TYPE_ROUTING CONSTANT NUMBER := 4 ;
19 G_IH_TRANSFER_NONE CONSTANT VARCHAR2(1) := 'N' ;
20 G_IH_TRANSFER_BOTH CONSTANT VARCHAR2(1) := 'B' ;
21 G_IH_TRANSFER_TRAN CONSTANT VARCHAR2(1) := 'T' ;
22 G_IH_TRANSFER_CONF CONSTANT VARCHAR2(1) := 'C' ;
23 G_IH_YES CONSTANT VARCHAR2(1) := 'Y' ;
24 G_IH_NO CONSTANT VARCHAR2(1) := 'N' ;
25 G_IH_CCT_HANDLER_ID CONSTANT NUMBER := 172;
26
27
28 -- Start of comments
29 -- API name : Open_MediaItem
30 -- Type : Public
31 -- Function : Create a media item id.
32 -- Pre-reqs : None.
33 -- Parameters :
34 -- IN : p_api_version IN NUMBER Required
35 -- p_init_msg_list IN VARCHAR2 Optional
36 -- Default = FND_API.G_FALSE
37 -- p_commit IN VARCHAR2 Optional
38 -- Default = FND_API.G_FALSE
39 -- p_server_group_name IN VARCHAR2 Required
40 -- p_app_id IN NUMBER Optional
41 -- p_xml_data1 IN VARCHAR2 Required
42 -- p_media_type IN VARCHAR2 Required
43 -- Default = FND_API.G_MISS_NUM;
44
45 -- OUT : x_return_status OUT VARCHAR2(1)
46 -- x_msg_count OUT NUMBER
47 -- x_msg_data OUT VARCHAR2(2000)
48 -- .
49 -- .
50 -- Version : Current version 1.0
51 -- Initial version 1.0
52 --
53 -- Notes : svinamda 22 MAR 2001 Created
54 --
55 -- End of comments
56
57
58 PROCEDURE OPEN_MEDIA_ITEM
59 ( p_api_version IN NUMBER,
60 p_init_msg_list IN VARCHAR2 Default FND_API.G_FALSE,
61 p_commit IN VARCHAR2 Default FND_API.G_FALSE,
62 p_app_id IN NUMBER Default -1,
63 p_user_id IN NUMBER,
64 p_direction IN VARCHAR2,
65 p_start_date_time IN DATE,
66 p_source_item_create_date_time IN DATE,
67 p_media_item_type IN VARCHAR2,
68 p_server_group_id IN NUMBER,
69 x_return_status OUT NOCOPY VARCHAR2,
70 x_msg_count OUT NOCOPY NUMBER,
71 x_msg_data OUT NOCOPY VARCHAR2,
72 x_media_id OUT NOCOPY NUMBER
73
74 );
75
76
77
78 END CCT_IH_PUB;