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DBA Data [Home] [Help] [Dependency Information]

VIEW: CS.CSY_AGENT_RESPN_RESOL_B#

Object Details

Object Name:	CSY_AGENT_RESPN_RESOL_B#
Object Type:	VIEW
Owner:	CS
Subobject Name:
Status:	VALID

[View Source]

Columns

Name	Datatype	Length	Mandatory
PERIOD_TYPE	VARCHAR2	(30)	Yes
PERIOD_NAME	VARCHAR2	(80)	Yes
INCIDENT_SEVERITY_ID	NUMBER		Yes
INCIDENT_OWNER_ID	NUMBER		Yes
TOTAL_RESPONSE_TIME	NUMBER
TOTAL_SR_RESPONDED	NUMBER
TOTAL_RESP_SLA_MISSED	NUMBER
TOTAL_AGENT_WAIT	NUMBER
TOTAL_OTHERS_WAIT	NUMBER
TOTAL_RESOLVE_TIME	NUMBER
TOTAL_SR_RESOLVED	NUMBER
TOTAL_WAIT_AGENT	NUMBER
TOTAL_WAIT_SUPPORT	NUMBER
TOTAL_WAIT_INTERNAL	NUMBER
TOTAL_WAIT_EXTERNAL	NUMBER
TOTAL_WAIT_CUSTOMER	NUMBER
TOTAL_RESL_SLA_MISSED	NUMBER
BEGINNING_BACKLOG	NUMBER
ENDING_BACKLOG	NUMBER
TOTAL_SR_ASSIGNED	NUMBER
TOTAL_SR_REASSIGNED_TO_OTHERS	NUMBER

Query Text

Cut, paste (and edit) the following text to query this object:


SELECT PERIOD_TYPE
,      PERIOD_NAME
,      INCIDENT_SEVERITY_ID
,      INCIDENT_OWNER_ID
,      TOTAL_RESPONSE_TIME
,      TOTAL_SR_RESPONDED
,      TOTAL_RESP_SLA_MISSED
,      TOTAL_AGENT_WAIT
,      TOTAL_OTHERS_WAIT
,      TOTAL_RESOLVE_TIME
,      TOTAL_SR_RESOLVED
,      TOTAL_WAIT_AGENT
,      TOTAL_WAIT_SUPPORT
,      TOTAL_WAIT_INTERNAL
,      TOTAL_WAIT_EXTERNAL
,      TOTAL_WAIT_CUSTOMER
,      TOTAL_RESL_SLA_MISSED
,      BEGINNING_BACKLOG
,      ENDING_BACKLOG
,      TOTAL_SR_ASSIGNED
,      TOTAL_SR_REASSIGNED_TO_OTHERS
FROM CS.CSY_AGENT_RESPN_RESOL_B#;

Dependencies

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CS.CSY_AGENT_RESPN_RESOL_B# references the following:

CS: CSY_AGENT_RESPN_RESOL_B

CS.CSY_AGENT_RESPN_RESOL_B# is referenced by following:

APPS: CSY_AGENT_RESPN_RESOL_B