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TABLE: CS.CSY_RESOLUTION_QUALITY_B

Object Details

Object Name:	CSY_RESOLUTION_QUALITY_B
Object Type:	TABLE
Owner:	CS
Subobject Name:
Status:	VALID

Quality matrix for service resolution details

Storage Details

Tablespace:	APPS_TS_TX_DATA
PCT Free:	10
PCT Used:

Indexes

Index	Type	Uniqueness	Tablespace	Column
CSY_RESOLUTION_QUALITY_B_U1	NORMAL	UNIQUE	APPS_TS_TX_IDX	PERIOD_TYPE PERIOD_NAME OWNER_TYPE INCIDENT_OWNER_ID INCIDENT_SEVERITY_ID

Columns

Name	Datatype	Length	Mandatory	Comments
PERIOD_TYPE	VARCHAR2	(30)	Yes	Period Type
PERIOD_NAME	VARCHAR2	(80)	Yes	Name of period
OWNER_TYPE	VARCHAR2	(1)	Yes	Owner type
INCIDENT_OWNER_ID	NUMBER		Yes	Service Request owner id
INCIDENT_SEVERITY_ID	NUMBER		Yes	Service request severity Id
TOTAL_SR_RESOLVED_1ST_TIME	NUMBER			First time total Sr resolved
TOTAL_SR_REOPENED	NUMBER			Total number of SR reopened
TOT_SR_REOPENED_ONCE_OR_MORE	NUMBER			Total number of SR reopened multiple times

Query Text

Cut, paste (and edit) the following text to query this object:


SELECT PERIOD_TYPE
,      PERIOD_NAME
,      OWNER_TYPE
,      INCIDENT_OWNER_ID
,      INCIDENT_SEVERITY_ID
,      TOTAL_SR_RESOLVED_1ST_TIME
,      TOTAL_SR_REOPENED
,      TOT_SR_REOPENED_ONCE_OR_MORE
FROM CS.CSY_RESOLUTION_QUALITY_B;

Dependencies

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CS.CSY_RESOLUTION_QUALITY_B does not reference any database object

CS.CSY_RESOLUTION_QUALITY_B is referenced by following:

CS: CSY_RESOLUTION_QUALITY_B#