APPS.CS_ASSIGN_RESOURCE_PKG dependencies on CS_ASSIGN_RESOURCE_PKG

Line 1: PACKAGE BODY CS_ASSIGN_RESOURCE_PKG as

1: PACKAGE BODY CS_ASSIGN_RESOURCE_PKG as
2: /* $Header: csvasrsb.pls 120.15.12020000.3 2013/03/21 11:55:06 nic ship $ */
3: G_PKG_NAME CONSTANT VARCHAR2(30) := 'CS_ASSIGN_RESOURCE_PKG';
4:
5: -- This procedure filters the Usage as Support for

Line 3: G_PKG_NAME CONSTANT VARCHAR2(30) := 'CS_ASSIGN_RESOURCE_PKG';

1: PACKAGE BODY CS_ASSIGN_RESOURCE_PKG as
2: /* $Header: csvasrsb.pls 120.15.12020000.3 2013/03/21 11:55:06 nic ship $ */
3: G_PKG_NAME CONSTANT VARCHAR2(30) := 'CS_ASSIGN_RESOURCE_PKG';
4:
5: -- This procedure filters the Usage as Support for
6: -- all the Groups returned from JTF AM API and returns
7: -- only the first Support usage Group.

Line 88: CS_ASSIGN_RESOURCE_PKG.Assign_Resources

84: IF FND_API.To_Boolean(p_init_msg_list) THEN
85: FND_MSG_PUB.Initialize;
86: END IF;
87:
88: CS_ASSIGN_RESOURCE_PKG.Assign_Resources
89: ( p_init_msg_list => p_init_msg_list,
90: p_commit => p_commit,
91: p_incident_id => p_incident_id,
92: p_object_version_number => p_object_version_number,

Line 231: CS_ASSIGN_RESOURCE_PKG.Assign_Group

227: -- If l_default_group_type is not null then
228: IF (l_sr_rec.owner_group_id IS NULL) THEN
229: l_group_id := NULL;
230: l_update_grp_flag := 'N';
231: CS_ASSIGN_RESOURCE_PKG.Assign_Group
232: ( p_init_msg_list => p_init_msg_list,
233: p_commit => p_commit,
234: p_incident_id => p_incident_id,
235: p_group_type => l_default_group_type,

Line 259: CS_ASSIGN_RESOURCE_PKG.Assign_Owner

255: -- Initialize API return status to success
256: x_return_status := FND_API.G_RET_STS_SUCCESS;
257: l_own_return_status := FND_API.G_RET_STS_SUCCESS;
258:
259: CS_ASSIGN_RESOURCE_PKG.Assign_Owner
260: ( p_init_msg_list => p_init_msg_list,
261: p_commit => p_commit,
262: p_incident_id => p_incident_id,
263: p_param_resource_type => l_param_resource_type,

Line 343: CS_ASSIGN_RESOURCE_PKG.Assign_Owner

339:
340: IF (FND_PROFILE.VALUE('CS_SR_OWNER_AUTO_ASSIGN_LEVEL') = 'GROUP') THEN
341: RETURN;
342: ELSE
343: CS_ASSIGN_RESOURCE_PKG.Assign_Owner
344: ( p_init_msg_list => p_init_msg_list,
345: p_commit => p_commit,
346: p_incident_id => p_incident_id,
347: p_param_resource_type => l_param_resource_type,

Line 849: l_resource_load_tbl CS_ASSIGN_RESOURCE_PKG.LoadBalance_tbl_type;

845: l_platform_catg_set_id NUMBER;
846: -- Input and output data structures
847: l_Assign_Owner_tbl JTF_ASSIGN_PUB.AssignResources_tbl_type ;
848: l_sr_am_rec JTF_ASSIGN_PUB.JTF_Serv_req_rec_type;
849: l_resource_load_tbl CS_ASSIGN_RESOURCE_PKG.LoadBalance_tbl_type;
850: l_sr_rec CS_ServiceRequest_pvt.service_request_rec_type DEFAULT p_service_request_rec;
851: l_index BINARY_INTEGER;
852: l_count NUMBER;
853: p NUMBER;

Line 1312: CS_ASSIGN_RESOURCE_PKG.Calculate_Load

1308: l_index := l_index + 1;
1309: END LOOP;
1310:
1311: IF (l_resource_load_tbl.COUNT > 1) THEN
1312: CS_ASSIGN_RESOURCE_PKG.Calculate_Load
1313: ( p_init_msg_list => p_init_msg_list,
1314: p_incident_id => p_incident_id,
1315: p_incident_type_id => p_service_request_rec.type_id,
1316: p_incident_severity_id => p_service_request_rec.severity_id,

Line 1372: p_res_load_table IN OUT NOCOPY CS_ASSIGN_RESOURCE_PKG.LoadBalance_tbl_type,

1368: p_platform_org_id IN NUMBER,
1369: p_platform_id IN NUMBER,
1370: p_problem_code IN VARCHAR2,
1371: p_contact_timezone_id IN NUMBER,
1372: p_res_load_table IN OUT NOCOPY CS_ASSIGN_RESOURCE_PKG.LoadBalance_tbl_type,
1373: x_return_status OUT NOCOPY VARCHAR2,
1374: x_resource_id OUT NOCOPY NUMBER,
1375: x_resource_type OUT NOCOPY VARCHAR2,
1376: x_msg_count OUT NOCOPY NUMBER,

Line 1803: END CS_ASSIGN_RESOURCE_PKG;

1799: END IF; /* x_return_status = FND_API.G_RET_STS_SUCCESS */
1800:
1801: END Calculate_Load;
1802:
1803: END CS_ASSIGN_RESOURCE_PKG;