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TABLE: CCT.CCT_AGENT_PREFERRED_DEVICES

Object Details

Object Name:	CCT_AGENT_PREFERRED_DEVICES
Object Type:	TABLE
Owner:	CCT
Subobject Name:
Status:	VALID

Stores the list of Preferred Communication devices for an agent

Storage Details

Tablespace:	APPS_TS_SUMMARY
PCT Free:	10
PCT Used:

Columns

Name	Datatype	Length	Mandatory	Comments
AGENT_PREFERRED_DEVICE_ID	NUMBER	(15)	Yes	Unique ID for the table
AGENT_ID	NUMBER	(15)		Foreign Key to CCT_AGENT_RT_STATS table
DEVICE_ID	NUMBER	(15)		If Device_Type is Teleset_ID, this field stores the teleset_ID
DEVICE_NUMBER	VARCHAR2	(64)		If Device Type is PERSONAL, this field stores the Canonical Phone Number
DEVICE_NAME	VARCHAR2	(64)		User defined name for the device
DEVICE_TYPE	VARCHAR2	(32)		Type of Device (PERSONAL/TELESET/SIP) Foreign Key to FND_LOOKUP_TYPE CCT_DEVICE_TYPES
DEFAULT_DEVICE	VARCHAR2	(1)		Is this device the default device for an agent (Y/N)
SERVER_GROUP_ID	VARCHAR2	(1)		Foreign Key to IEO_SVR_GROUPS , stored for optimization purposes
F_DELETED_FLAG	VARCHAR2	(1)		Delete Flag (N/D)
CREATED_BY	NUMBER	(15)		Standard who column
CREATION_DATE	DATE			Standard who column
LAST_UPDATE_DATE	DATE			Standard who column
LAST_UPDATED_BY	NUMBER	(15)		Standard who column
LAST_UPDATE_LOGIN	NUMBER	(15)		Standard who column
SECURITY_GROUP_ID	NUMBER			Used in hosted environments
FND_USER_ID	NUMBER	(15)		FND User Id

Query Text

Cut, paste (and edit) the following text to query this object:


SELECT AGENT_PREFERRED_DEVICE_ID
,      AGENT_ID
,      DEVICE_ID
,      DEVICE_NUMBER
,      DEVICE_NAME
,      DEVICE_TYPE
,      DEFAULT_DEVICE
,      SERVER_GROUP_ID
,      F_DELETED_FLAG
,      CREATED_BY
,      CREATION_DATE
,      LAST_UPDATE_DATE
,      LAST_UPDATED_BY
,      LAST_UPDATE_LOGIN
,      SECURITY_GROUP_ID
,      FND_USER_ID
FROM CCT.CCT_AGENT_PREFERRED_DEVICES;

Dependencies

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CCT.CCT_AGENT_PREFERRED_DEVICES does not reference any database object

CCT.CCT_AGENT_PREFERRED_DEVICES is referenced by following:

CCT: CCT_AGENT_PREFERRED_DEVICES#