DBA Data[Home] [Help]

APPS.CS_SERVICEREQUEST_PVT dependencies on CS_SR_STATUS_TRANSITIONS

Line 6507: FROM cs_sr_status_transitions cst,cs_sr_type_mapping srtype

6503: --Check if status_group_id is defined in 'CS_SR_TYPE_MAPPING'
6504: --table first If it is not defined,then look in cs_incident_types
6505: BEGIN
6506: SELECT task_template_id into l_task_template_id
6507: FROM cs_sr_status_transitions cst,cs_sr_type_mapping srtype
6508: WHERE srtype.incident_type_id = l_service_request_rec.type_id
6509: AND srtype.responsibility_id = p_resp_id
6510: AND trunc(sysdate) BETWEEN
6511: trunc(nvl(srtype.start_date, sysdate)) AND

Line 6525: FROM cs_sr_status_transitions cst,cs_incident_types_b cit

6521: IF l_task_template_id IS NULL THEN
6522: BEGIN
6523: --Get task template id
6524: select task_template_id into l_task_template_id
6525: FROM cs_sr_status_transitions cst,cs_incident_types_b cit
6526: WHERE cit.incident_type_id = l_service_request_rec.type_id
6527: AND cst.status_group_id=cit.status_group_id
6528: AND from_incident_status_id = l_old_servicerequest_rec.incident_status_id --refers to old status_id
6529: AND to_incident_status_id = l_service_request_rec.status_id; -- refers to new status_id

Line 7726: FROM cs_sr_status_transitions cst,cs_sr_type_mapping srtype

7722: --Check if status_group_id is defined in 'CS_SR_TYPE_MAPPING'
7723: --table first If it is not defined,then look in cs_incident_types
7724: BEGIN
7725: SELECT task_template_id into l_task_template_id
7726: FROM cs_sr_status_transitions cst,cs_sr_type_mapping srtype
7727: WHERE srtype.incident_type_id = l_servicerequest_rec.incident_type_id
7728: AND srtype.responsibility_id = p_resp_id
7729: AND trunc(sysdate) BETWEEN
7730: trunc(nvl(srtype.start_date, sysdate)) AND

Line 7744: FROM cs_sr_status_transitions cst,cs_incident_types_b cit

7740: IF l_task_template_id IS NULL THEN
7741: BEGIN
7742: --Get task template id
7743: select task_template_id into l_task_template_id
7744: FROM cs_sr_status_transitions cst,cs_incident_types_b cit
7745: WHERE cit.incident_type_id = l_servicerequest_rec.incident_type_id
7746: AND cst.status_group_id=cit.status_group_id
7747: AND from_incident_status_id = l_servicerequest_rec.incident_status_id --refers to old status_id
7748: AND to_incident_status_id = p_status_id; -- refers to new status_id