eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

DBA Data [Home] [Help] [Dependency Information]

TABLE: IEC.IEC_REP_AGENT_CPN_DETAILS

Object Details

Object Name:	IEC_REP_AGENT_CPN_DETAILS
Object Type:	TABLE
Owner:	IEC
Subobject Name:
Status:	VALID

* Warning: Oracle Internal Use Only *

Oracle Corporation does not support access to Oracle
applications data using this object, except from standard Oracle Applications programs.

Storage Details

Tablespace:	APPS_TS_TX_DATA
PCT Free:	10
PCT Used:

Indexes

Index	Type	Uniqueness	Tablespace	Column
IEC_REP_AGENT_CPN_DETAILS_N1	NORMAL	NONUNIQUE	APPS_TS_TX_IDX	RESOURCE_ID

Columns

Name	Datatype	Length	Mandatory	Comments
AGENT_CPN_DETAIL_ID	NUMBER	(15)	Yes	Unique Id
CREATED_BY	NUMBER	(15)	Yes	Standard WHO column
CREATION_DATE	DATE		Yes	Standard WHO Column
LAST_UPDATED_BY	NUMBER	(15)	Yes
LAST_UPDATE_DATE	DATE		Yes	Standards WHO column
LAST_UPDATE_LOGIN	NUMBER	(15)		Standard WHO column
RESOURCE_ID	NUMBER	(15)	Yes	Foreign Key to RESOURCE_ID in JTF_RS_RESOURCE_EXTNS
CAMPAIGN_SCHEDULE_ID	NUMBER	(15)	Yes	Foreign Key to SCHEDULE_ID in AMS_CAMPAIGN_SCHEDULES
DIAL_SERVER_ID	NUMBER	(15)	Yes
TOTAL_LOGIN_TIME	NUMBER	(15)	Yes	Agent login time in number of seconds
TOTAL_ACTIVITY_TIME	NUMBER	(15)	Yes	Activity time in number of seconds, used to calculate utilization percentage.
CURRENT_STATUS	VARCHAR2	(15)	Yes	Current status
CURRENT_STATUS_BEGIN_TIME	DATE		Yes	Time when CURRENT_STATUS was recorded
TOTAL_IDLE_TIME	NUMBER	(15)		Total idle time in number of seconds for completed transaction
TOTAL_WAIT_TIME	NUMBER	(15)		Total wait time in number of seconds for completed transaction
TOTAL_TALK_TIME	NUMBER	(15)		Total talk time in seconds for completed transaction
TOTAL_WRAPUP_TIME	NUMBER	(15)		Total wrapup time in seconds for completed transaction
CALLS_OFFERED	NUMBER	(4)	Yes	Number of call offered
OUTCOME_ID	NUMBER	(10)	Yes	Number of contacts
RESULT_ID	NUMBER	(10)	Yes	Number of sales
RESULT_COUNT	NUMBER	(10)	Yes	Number of no sales
POSITIVE_RESPONSE_FLAG	VARCHAR2	(1)		Number of category 1 contacts
SECURITY_GROUP_ID	NUMBER	(15)		Used in hosted environment
OBJECT_VERSION_NUMBER	NUMBER			Used for locking purposed
CONTACT_FLAG	VARCHAR2	(1)		Flag to indicate if a contact has been made
LOGIN_AGENT_COUNT	NUMBER	(9)		number of login agent
PREDICTIVE_CALLS_OFFERED	NUMBER	(9)		predictive calls offered to agent
CAMPAIGN_ID	NUMBER	(15)	Yes

Query Text

Cut, paste (and edit) the following text to query this object:


SELECT AGENT_CPN_DETAIL_ID
,      CREATED_BY
,      CREATION_DATE
,      LAST_UPDATED_BY
,      LAST_UPDATE_DATE
,      LAST_UPDATE_LOGIN
,      RESOURCE_ID
,      CAMPAIGN_SCHEDULE_ID
,      DIAL_SERVER_ID
,      TOTAL_LOGIN_TIME
,      TOTAL_ACTIVITY_TIME
,      CURRENT_STATUS
,      CURRENT_STATUS_BEGIN_TIME
,      TOTAL_IDLE_TIME
,      TOTAL_WAIT_TIME
,      TOTAL_TALK_TIME
,      TOTAL_WRAPUP_TIME
,      CALLS_OFFERED
,      OUTCOME_ID
,      RESULT_ID
,      RESULT_COUNT
,      POSITIVE_RESPONSE_FLAG
,      SECURITY_GROUP_ID
,      OBJECT_VERSION_NUMBER
,      CONTACT_FLAG
,      LOGIN_AGENT_COUNT
,      PREDICTIVE_CALLS_OFFERED
,      CAMPAIGN_ID
FROM IEC.IEC_REP_AGENT_CPN_DETAILS;