VIEW: APPS.CS_SR_INTERACTIONS_V

Source

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SELECT int.interaction_id, int.rowid row_id, int.CREATION_DATE, int.CREATED_BY, int.LAST_UPDATE_DATE, int.LAST_UPDATED_BY, int.LAST_UPDATE_LOGIN, int.party_id, hz.party_name, int.start_date_time, int.end_date_time, int.duration, int.outcome_id, out.outcome_code, out.short_description out_desc, int.result_id, rsl.result_code, rsl.short_description rsl_desc, int.reason_id, rea.reason_code, rea.short_description rea_desc, int.FOLLOW_UP_ACTION, int.INTER_INTERACTION_DURATION, int.INTERACTION_INTERS_ID, int.METHOD_CODE, int.NON_PRODUCTIVE_TIME_AMOUNT, int.OBJECT_ID, int.OBJECT_TYPE, int.OBJECT_VERSION_NUMBER, int.PREVIEW_TIME_AMOUNT, int.PRODUCTIVE_TIME_AMOUNT, int.REFERENCE_FORM, int.SCRIPT_ID, int.SOURCE_CODE, int.SOURCE_CODE_ID, int.WRAP_UP_TIME_AMOUNT, int.contact_party_id, hz1.party_name contact_party_name, res.resource_name agent_name, int.resource_id FROM jtf_ih_interactions int, hz_parties hz, hz_parties hz1, jtf_ih_outcomes_tl out, jtf_ih_results_tl rsl, jtf_ih_reasons_tl rea, jtf_rs_resource_extns_vl res WHERE int.party_id = hz.party_id AND int.outcome_id = out.outcome_id(+) AND out.language(+) = userenv('LANG') AND int.result_id = rsl.result_id(+) AND rsl.language(+) = userenv('LANG') AND int.reason_id = rea.reason_id(+) AND rea.language(+) = userenv('LANG') AND int.contact_party_id = hz1.party_id(+) AND res.resource_id = int.resource_id

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SELECT INT.INTERACTION_ID
, INT.ROWID ROW_ID
, INT.CREATION_DATE
, INT.CREATED_BY
, INT.LAST_UPDATE_DATE
, INT.LAST_UPDATED_BY
, INT.LAST_UPDATE_LOGIN
, INT.PARTY_ID
, HZ.PARTY_NAME
, INT.START_DATE_TIME
, INT.END_DATE_TIME
, INT.DURATION
, INT.OUTCOME_ID
, OUT.OUTCOME_CODE
, OUT.SHORT_DESCRIPTION OUT_DESC
, INT.RESULT_ID
, RSL.RESULT_CODE
, RSL.SHORT_DESCRIPTION RSL_DESC
, INT.REASON_ID
, REA.REASON_CODE
, REA.SHORT_DESCRIPTION REA_DESC
, INT.FOLLOW_UP_ACTION
, INT.INTER_INTERACTION_DURATION
, INT.INTERACTION_INTERS_ID
, INT.METHOD_CODE
, INT.NON_PRODUCTIVE_TIME_AMOUNT
, INT.OBJECT_ID
, INT.OBJECT_TYPE
, INT.OBJECT_VERSION_NUMBER
, INT.PREVIEW_TIME_AMOUNT
, INT.PRODUCTIVE_TIME_AMOUNT
, INT.REFERENCE_FORM
, INT.SCRIPT_ID
, INT.SOURCE_CODE
, INT.SOURCE_CODE_ID
, INT.WRAP_UP_TIME_AMOUNT
, INT.CONTACT_PARTY_ID
, HZ1.PARTY_NAME CONTACT_PARTY_NAME
, RES.RESOURCE_NAME AGENT_NAME
, INT.RESOURCE_ID
FROM JTF_IH_INTERACTIONS INT
, HZ_PARTIES HZ
, HZ_PARTIES HZ1
, JTF_IH_OUTCOMES_TL OUT
, JTF_IH_RESULTS_TL RSL
, JTF_IH_REASONS_TL REA
, JTF_RS_RESOURCE_EXTNS_VL RES
WHERE INT.PARTY_ID = HZ.PARTY_ID
AND INT.OUTCOME_ID = OUT.OUTCOME_ID(+)
AND OUT.LANGUAGE(+) = USERENV('LANG')
AND INT.RESULT_ID = RSL.RESULT_ID(+)
AND RSL.LANGUAGE(+) = USERENV('LANG')
AND INT.REASON_ID = REA.REASON_ID(+)
AND REA.LANGUAGE(+) = USERENV('LANG')
AND INT.CONTACT_PARTY_ID = HZ1.PARTY_ID(+)
AND RES.RESOURCE_ID = INT.RESOURCE_ID