Search Results ar.hz_cust_accounts




The AR.HZ_CUST_ACCOUNTS table is a fundamental component of Oracle E-Business Suite (EBS) 12.1.1 and 12.2.2, serving as the primary repository for customer account information within the Receivables (AR) module. This table is part of the Trading Community Architecture (TCA) framework, which provides a unified data model for managing complex customer relationships. Below is a detailed analysis of its structure, purpose, and integration within Oracle EBS.

Overview and Purpose

The HZ_CUST_ACCOUNTS table stores high-level customer account details, acting as a central reference for customer entities across Oracle EBS modules. It links to other TCA tables, such as HZ_PARTIES (for party information) and HZ_CUST_ACCT_SITES (for account-site relationships), enabling comprehensive customer management. Key functionalities include:
  • Customer Account Identification: Unique identifiers (CUST_ACCOUNT_ID) and account numbers (ACCOUNT_NUMBER) are stored here.
  • Hierarchy Management: Supports parent-child relationships (PARENT_CUST_ACCOUNT_ID) for corporate structures.
  • Status Tracking: Tracks active/inactive statuses (STATUS) and account lifecycle changes.

Key Columns and Attributes

The table's schema includes critical columns for operational and reporting purposes:
  • CUST_ACCOUNT_ID: Primary key, auto-generated sequence.
  • PARTY_ID: Foreign key linking to HZ_PARTIES for party-level attributes.
  • ACCOUNT_NUMBER: User-defined identifier (e.g., "CUST1001").
  • STATUS: Values like 'Active' or 'Inactive'.
  • CUSTOMER_TYPE: Classifies accounts (e.g., 'Internal', 'External').
  • LAST_UPDATE_DATE and CREATED_BY: Audit columns for compliance.

Integration with Oracle EBS Modules

HZ_CUST_ACCOUNTS integrates with multiple EBS modules:
  1. Order Management (OM): References customer accounts for sales orders.
  2. Receivables (AR): Tracks invoices, payments, and credit limits.
  3. Service Contracts (OKS): Associates contracts with customer accounts.
For example, the RA_CUSTOMERS table in AR is a legacy view that often joins with HZ_CUST_ACCOUNTS for backward compatibility.

Data Model Relationships

The table participates in several relationships:
  • One-to-Many with HZ_CUST_ACCT_SITES: An account can have multiple sites (billing, shipping).
  • Many-to-One with HZ_PARTIES: Multiple accounts may link to a single party (e.g., subsidiaries).

Customization and Extensions

Oracle EBS allows extensions via:
  • Descriptive Flexfields (DFFs): Custom attributes (e.g., industry-specific fields).
  • API-Based Updates: The HZ_CUST_ACCOUNT_V2PUB PL/SQL API ensures data integrity during CRUD operations.

Performance Considerations

For optimal performance:
  • Indexes on CUST_ACCOUNT_ID, PARTY_ID, and ACCOUNT_NUMBER are critical.
  • Partitioning may be used for large datasets.

Conclusion

The AR.HZ_CUST_ACCOUNTS table is a cornerstone of Oracle EBS's customer data architecture, enabling scalable and relational customer management. Its integration with TCA ensures consistency across modules, while its extensibility supports diverse business requirements. Proper understanding of this table is essential for configuring, customizing, and reporting on customer data in Oracle EBS 12.1.1 and 12.2.2.