Search Results cs_estimate_details

The CS_ESTIMATE_DETAILS table in Oracle E-Business Suite (EBS) 12.1.1 or 12.2.2 is a critical data structure within the Customer Service (CS) module, primarily used for storing detailed information related to service estimates. This table plays a pivotal role in managing service contracts, repairs, and maintenance estimates, ensuring accurate cost calculations and service billing. Below is a detailed breakdown of its structure, purpose, and key attributes.

Purpose and Functional Context

The CS_ESTIMATE_DETAILS table stores line-level details for service estimates, which are generated during service order processing. These estimates help organizations predict costs associated with service requests, repairs, or contract fulfillment. The table is tightly integrated with other CS module tables, such as CS_INCIDENTS_ALL_B (for service requests) and CS_SERVICE_REQUEST_TYPES, to ensure seamless workflow execution.

Key Columns and Their Significance

• ESTIMATE_DETAIL_ID: A unique identifier for each estimate line item, often serving as the primary key.
• ESTIMATE_ID: References the parent estimate record (linked to CS_ESTIMATES table), enabling a one-to-many relationship.
• LINE_NUMBER: Indicates the sequence of the line item within the estimate.
• ITEM_ID: Stores the inventory item ID (linked to MTL_SYSTEM_ITEMS_B), identifying the part or service being estimated.
• QUANTITY: Specifies the estimated quantity of the item or service.
• UOM_CODE: Unit of measure for the quantity (e.g., "EA" for each).
• UNIT_PRICE: The per-unit cost or price of the item/service.
• EXTENDED_PRICE: Calculated as QUANTITY * UNIT_PRICE, representing the total line cost.
• COST_GROUP_ID: Links to cost groupings for financial tracking.
• STATUS_CODE: Tracks the lifecycle state (e.g., "DRAFT," "APPROVED," "REJECTED").
• CREATED_BY and LAST_UPDATED_BY: Audit columns capturing user IDs for record creation/modification.

Integration with Other Modules

The CS_ESTIMATE_DETAILS table interacts with multiple Oracle EBS modules:

• Inventory (INV): References items via ITEM_ID and validates UOMs.
• Order Management (OM): Converts approved estimates into sales orders.
• General Ledger (GL): Posts financial impacts through the CS_ESTIMATE_ACCOUNTS interface.

Customization and Extensions

Organizations often extend this table by adding custom columns (e.g., ATTRIBUTE1-15) to capture business-specific data. Indexes on frequently queried columns (e.g., ESTIMATE_ID) are recommended for performance optimization.

Data Flow Example

1. A service request is logged in CS_INCIDENTS_ALL_B.
2. An estimate is created in CS_ESTIMATES, with line details stored in CS_ESTIMATE_DETAILS.
3. Upon approval, the estimate is converted to an order in OE_ORDER_LINES_ALL.

Conclusion

The CS_ESTIMATE_DETAILS table is foundational for service cost estimation in Oracle EBS, ensuring accurate financial tracking and operational efficiency. Its integration with inventory, order management, and financial modules underscores its importance in end-to-end service lifecycle management. Proper understanding of this table is essential for implementing, customizing, or troubleshooting the CS module.