Search Results csi_transactions
The CSI_TRANSACTIONS
table in Oracle E-Business Suite (EBS) 12.1.1 or 12.2.2 is a critical data structure within the Oracle Customer Service Intelligence (CSI) module. It serves as the primary transactional repository for tracking service-related activities, including installations, repairs, returns, and other service requests. This table is integral to maintaining a comprehensive audit trail of service transactions, enabling organizations to manage customer service operations efficiently. Below is a detailed analysis of its structure, purpose, and key attributes in the context of Oracle EBS.
Purpose and Functional Overview
TheCSI_TRANSACTIONS
table captures transactional data generated by service requests, warranty claims, and asset maintenance activities. It acts as a central repository for service-related events, linking to other CSI tables such as CSI_ITEMS_INSTANCES
(tracking serialized items) and CSI_TXN_TYPES
(defining transaction types). This table supports core CSI functionalities, including:
- Service Request Tracking: Records all service-related actions, such as installations, removals, and repairs.
- Warranty Management: Tracks warranty claims and validations against service contracts.
- Asset Lifecycle Management: Maintains a history of asset movements, ownership changes, and maintenance activities.
Key Columns and Data Structure
The table comprises several critical columns that define its transactional scope:- TRANSACTION_ID: Primary key uniquely identifying each transaction.
- INSTANCE_ID: Foreign key referencing
CSI_ITEMS_INSTANCES
, linking transactions to specific assets. - TRANSACTION_TYPE_ID: References
CSI_TXN_TYPES
to classify transactions (e.g., "Install," "Return"). - SOURCE_TRANSACTION_ID: Tracks parent-child relationships between transactions (e.g., a repair linked to an installation).
- TRANSACTION_DATE: Timestamp of the transaction.
- STATUS_CODE: Indicates the current state (e.g., "Pending," "Completed").
- QUANTITY: For transactions involving multiple units (e.g., bulk returns).
Integration with Oracle EBS Modules
TheCSI_TRANSACTIONS
table integrates with multiple Oracle EBS modules:
- Inventory Management: Tracks item movements and stock adjustments.
- Order Management: Links service requests to sales orders or RMAs.
- Financials: Supports warranty cost accounting and service billing.
Technical Considerations
In Oracle EBS 12.1.1 and 12.2.2, the table is subject to standard Oracle indexing and partitioning strategies to optimize query performance. Key indexes include:- CSI_TRANSACTIONS_N1: Index on
INSTANCE_ID
for asset-specific queries. - CSI_TRANSACTIONS_N2: Index on
TRANSACTION_TYPE_ID
for transaction type filtering.
Conclusion
TheCSI_TRANSACTIONS
table is a foundational component of Oracle CSI, enabling end-to-end service lifecycle management. Its robust design ensures traceability, compliance, and operational efficiency, making it indispensable for organizations leveraging Oracle EBS for service management. Proper utilization of this table, coupled with adherence to Oracle’s data model, ensures accurate reporting and seamless integration with other EBS modules.
-
Table: CSI_TRANSACTIONS
12.1.1
owner:CSI, object_type:TABLE, fnd_design_data:CSI.CSI_TRANSACTIONS, object_name:CSI_TRANSACTIONS, status:VALID, product: CSI - Install Base , description: Installed Base transaction log. , implementation_dba_data: CSI.CSI_TRANSACTIONS ,
-
Table: CSI_TRANSACTIONS
12.2.2
owner:CSI, object_type:TABLE, fnd_design_data:CSI.CSI_TRANSACTIONS, object_name:CSI_TRANSACTIONS, status:VALID, product: CSI - Install Base , description: Installed Base transaction log. , implementation_dba_data: CSI.CSI_TRANSACTIONS ,
-
APPS.CSI_ACCT_MERGE_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_INSTANCE_PARTIES_VLD_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_ITEM_INSTANCE_GRP dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_ASSET_VLD_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_ORDER_SHIP_PUB dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_TRANSACTIONS_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_DEBUG_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSE_ASSET_UTIL_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_RMA_FULFILL_PUB dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_ACCT_MERGE_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_TRANSACTIONS_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_TXN_HISTORY_PURGE_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.EAM_FAILURE_ANALYSIS_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_ML_UTIL_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_EXTEND_ATTRIB_VLD_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSE_ASSET_CREATION_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_ORDER_FULFILL_PUB dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_INSTANCE_PARTIES_VLD_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_DIAGNOSTICS_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSE_ASSET_MOVE_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.AHL_PRD_MTLTXN_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_INV_TXNSTUB_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_UTL_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_EXTEND_ATTRIB_VLD_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.AHL_PRD_WORKORDER_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSE_IPV_FA_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_ORG_UNIT_VLD_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_PRICING_ATTRIB_VLD_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_WIP_TRXS_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_DEBUG_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_SYSTEMS_PVT dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.EAM_PM_UTILS dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSI_DIAGNOSTICS_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CS_CTR_CAPTURE_READING_PUB dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSE_IPV_FA_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_FA_INSTANCE_GRP dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_TRANSACTIONS_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSE_UTIL_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSE_PO_NOQUEUE_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSE_AP_PA_PKG dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_ITEM_INSTANCE_VLD_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_ITEM_INSTANCE_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_SYSTEMS_PVT dependencies on CSI_TRANSACTIONS
12.2.2
-
APPS.CSI_PARTY_MERGE_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSE_AP_PA_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSE_UTIL_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSE_PROJ_ITEM_IN_SRV_PKG dependencies on CSI_TRANSACTIONS
12.1.1
-
APPS.CSE_FA_INTEGRATION_GRP dependencies on CSI_TRANSACTIONS
12.1.1