Search Results document_num




The IGI.IGI_EXP_DIAL_DOC_TEMP table in Oracle E-Business Suite (EBS) versions 12.1.1 or 12.2.2 is a custom table, likely created as part of a third-party extension or an industry-specific module (such as IGI, which stands for "Infoglide" or a similar solution provider). This table appears to be designed for temporary storage or staging of export-related document data, possibly for dialing or communication purposes. Below is a detailed analysis of its potential structure, purpose, and integration within Oracle EBS:

1. Table Overview

The IGI_EXP_DIAL_DOC_TEMP table is prefixed with IGI, indicating it belongs to a custom schema rather than Oracle's standard EBS modules (e.g., AP, AR, GL). Its name suggests it is a temporary (TEMP) table used for exporting (EXP) documents (DOC) related to dialing (DIAL), possibly for telephony, fax, or electronic data interchange (EDI) workflows.

2. Potential Use Cases

This table might serve the following purposes in Oracle EBS:

  • Staging Data for Export: Temporarily holds document metadata (e.g., invoice numbers, customer details) before exporting to external systems like CRM or billing platforms.
  • Dialing Campaigns: Stores records for outbound communication (e.g., collections, marketing) where documents (e.g., invoices, statements) are linked to phone numbers or contact points.
  • Integration with Telephony Systems: Acts as an intermediary between Oracle EBS and third-party dialer software, ensuring data consistency during batch processing.

3. Expected Columns

While the exact schema is not publicly documented, such a table typically includes:

  • DOCUMENT_ID: Primary key or reference to an EBS document (e.g., AP_INVOICES.INVOICE_ID).
  • DIAL_STATUS: Tracks whether the document was processed (e.g., "PENDING," "SENT," "FAILED").
  • CREATION_DATE and LAST_UPDATE_DATE: Standard Oracle audit columns.
  • EXTERNAL_REFERENCE: Links to external systems (e.g., telephony session IDs).
  • TEMP_FLAG: Marks records for deletion after processing.

4. Integration with Oracle EBS

In EBS 12.1.1/12.2.2, this table would interact with:

  • Concurrent Programs: Scheduled jobs to process records and clear the table post-export.
  • Workflow Builder: Custom workflows to trigger dialing actions based on document status changes.
  • AP/AR Modules: If tied to invoices or receipts, it may pull data from AP_INVOICES or AR_CUSTOMERS.

5. Technical Considerations

  • Performance: As a temporary table, it should be indexed on frequently queried columns (e.g., STATUS) and purged regularly.
  • Customization: Likely requires extensions to Oracle's standard functionality, possibly using PL/SQL or Oracle Application Framework (OAF).
  • Security: Access should be restricted to authorized roles, given its intermediary role in data exports.

6. Conclusion

The IGI.IGI_EXP_DIAL_DOC_TEMP table is a specialized component in Oracle EBS, facilitating document export and communication workflows. Its design aligns with temporary data staging patterns, ensuring seamless integration between EBS and external systems. Administrators should monitor its usage and maintain cleanup routines to optimize performance.