Search Results hz_org_contact_roles

The HZ_ORG_CONTACT_ROLES table in Oracle E-Business Suite (EBS) versions 12.1.1 and 12.2.2 is a critical component of the Trading Community Architecture (TCA) module. It serves as a repository for defining and managing the relationships between organizations and their associated contacts, along with the specific roles those contacts fulfill within the organizational context. This table is part of the broader Oracle TCA data model, which provides a unified framework for managing customer, supplier, and partner information across multiple EBS modules.

Table Structure and Key Columns

The HZ_ORG_CONTACT_ROLES table contains several key columns that define the relationship between organizations and contacts:

• ORG_CONTACT_ROLE_ID: Primary key identifier for the record.
• ORGANIZATION_ID: Foreign key referencing the organization in the HZ_PARTIES table.
• CONTACT_PARTY_ID: Foreign key referencing the contact person in the HZ_PARTIES table.
• ROLE_TYPE: Specifies the type of role the contact has with the organization (e.g., 'EMPLOYEE', 'DECISION_MAKER').
• START_DATE and END_DATE: Define the active period for the role relationship.
• STATUS: Indicates whether the role is active or inactive.
• CREATED_BY, CREATION_DATE, LAST_UPDATED_BY, LAST_UPDATE_DATE: Standard Oracle audit columns.

Functional Purpose

The table enables organizations to:

• Define multiple roles for a single contact across different organizations
• Track historical role assignments through effective dating
• Support complex organizational hierarchies and reporting structures
• Integrate with other EBS modules like Order Management, Receivables, and Purchasing

Integration Points

HZ_ORG_CONTACT_ROLES integrates with several key EBS components:

• Order Management: Identifies authorized contacts for order processing
• Receivables: Determines billing contacts for invoices
• Purchasing: Specifies approvers and requisitioners
• CRM: Provides contact role information for sales and service processes

Technical Considerations

Implementation teams should note:

• The table has foreign key relationships with HZ_PARTIES (for both organizations and contacts)
• Indexes exist on key columns for performance optimization
• Data is typically maintained through TCA APIs rather than direct DML
• Custom extensions should use the CONTACT_ROLE_ATTRIBUTES column for flexfield data

Best Practices

When working with this table:

• Always use TCA APIs (HZ_ORG_CONTACT_ROLES_PKG) for data modifications
• Maintain proper effective dating to support historical reporting
• Leverage the STATUS field to properly manage role lifecycles
• Consider performance implications when querying large organizational hierarchies

The HZ_ORG_CONTACT_ROLES table provides essential functionality for modeling complex business relationships in Oracle EBS implementations. Its proper configuration and maintenance are crucial for accurate customer and supplier management across the enterprise.