Search Results ra_contact_phones_int_all




The RA_CONTACT_PHONES_INT_ALL table in Oracle E-Business Suite (EBS) versions 12.1.1 and 12.2.2 is a critical interface table within the Receivables (AR) module. It serves as a staging area for importing and processing contact phone data before it is transferred to the base tables in the system. This table is primarily used in conjunction with the Oracle Trading Community Architecture (TCA), which manages customer and contact information across multiple EBS modules. Below is a detailed breakdown of its structure, purpose, and usage.

Purpose and Functionality

The RA_CONTACT_PHONES_INT_ALL table acts as an intermediary storage for contact phone records during data migration or integration processes. It allows users to validate and cleanse data before it is committed to the permanent tables, such as HZ_CONTACT_POINTS in the TCA registry. This ensures data integrity and consistency across the Oracle EBS ecosystem. The table is particularly useful in scenarios involving bulk data imports, third-party system integrations, or data synchronization between modules.

Key Columns and Structure

The table contains several important columns that define the contact phone information and its relationship to other entities in the system. Some of the key columns include:
  • INTERFACE_ID: A unique identifier for each record in the interface table.
  • CONTACT_POINT_ID: References the contact point in the TCA registry after processing.
  • PHONE_NUMBER: Stores the actual phone number data.
  • PHONE_TYPE: Specifies the type of phone number (e.g., HOME, WORK, MOBILE).
  • STATUS: Indicates the processing status of the record (e.g., PENDING, PROCESSED, ERROR).
  • PARTY_ID: Links the phone record to a party in the TCA registry.
  • ORG_ID: Identifies the operating unit for multi-org environments.

Data Flow and Processing

Records inserted into RA_CONTACT_PHONES_INT_ALL are typically processed by concurrent programs or APIs, such as the AR_CMERGE_PUB package or the Trading Community Import Program. These programs validate the data against TCA rules, apply any necessary transformations, and then move the records to the appropriate base tables. Errors encountered during processing are flagged in the STATUS column, and detailed error messages may be logged in related interface tables or log files.

Integration with Other Modules

Since the table is part of the TCA framework, it supports seamless integration with other EBS modules like Order Management (OM), Service Contracts (OKS), and Collections. This ensures that contact phone information remains consistent and up-to-date across all business processes. For example, a customer's phone number updated in Receivables will automatically reflect in Order Management if both modules share the same TCA party record.

Best Practices and Considerations

When working with RA_CONTACT_PHONES_INT_ALL, consider the following:
  • Always validate data before insertion to minimize errors during processing.
  • Use the appropriate APIs or concurrent programs to process records rather than direct SQL updates.
  • Monitor the table for records stuck in a PENDING or ERROR state and resolve them promptly.
  • In multi-org environments, ensure the ORG_ID is correctly populated to avoid data visibility issues.

Conclusion

The RA_CONTACT_PHONES_INT_ALL table is a vital component of Oracle EBS's data integration framework, particularly for managing contact phone information in the Receivables module. By leveraging this interface table, organizations can ensure accurate and efficient data processing while maintaining alignment with the broader TCA model. Proper usage and maintenance of this table contribute to smoother operations and better data quality across the EBS landscape.