| Code |
Meaning |
Description |
| AGENT_1_CPN |
Agent 1 Canonical Phone Number |
Agent 1 Canonical Phone Number |
| AGENT_1_HW_ID |
Agent 1 Teleset Hardware ID |
Agent 1 Teleset Hardware ID |
| AGENT_1_INTERNAL_NUMBER |
Agent 1 Teleset Internal Number |
Agent 1 Teleset Internal Number |
| AGENT_1_LOGIN_NAME |
Agent 1 Oracle Applications Login |
Agent 1 Oracle Applications Login |
| AGENT_2_CPN |
Agent 2 Canonical Phone Number |
Agent 2 Canonical Phone Number |
| AGENT_2_HW_ID |
Agent 2 Teleset Hardware ID |
Agent 2 Teleset Hardware ID |
| AGENT_2_INTERNAL_NUMBER |
Agent 2 Teleset Internal Number |
Agent 2 Teleset Internal Number |
| AGENT_2_LOGIN_NAME |
Agent 2 Oracle Applications Login |
Agent 2 Oracle Applications Login |
| AGENT_3_HW_ID |
Agent 3 Teleset Hardware ID |
Agent 3 Teleset Hardware ID |
| AGENT_3_INTERNAL_NUMBER |
Agent 3 Teleset Internal Number |
Agent 3 Teleset Internal Number |
| AGENT_3_LOGIN_NAME |
Agent 3 Oracle Applications Login |
Agent 3 Oracle Applications Login |
| AGENT_4_HW_ID |
Agent 4 Teleset Hardware ID |
Agent 4 Teleset Hardware ID |
| AGENT_4_INTERNAL_NUMBER |
Agent 4 Teleset Internal Number |
Agent 4 Teleset Internal Number |
| AGENT_4_LOGIN_NAME |
Agent 4 Oracle Applications Login |
Agent 4 Oracle Applications Login |
| AGENT_5_HW_ID |
Agent 5 Teleset Hardware ID |
Agent 5 Teleset Hardware ID |
| AGENT_5_INTERNAL_NUMBER |
Agent 5 Teleset Internal Number |
Agent 5 Teleset Internal Number |
| AGENT_5_LOGIN_NAME |
Agent 5 Oracle Applications Login |
Agent 5 Oracle Applications Login |
| CALLABLE |
Callable |
Callable |
| CALLABLE_EXECUTION_INTERVAL |
Callable Execution Interval |
Callable Execution Interval |
| CALLBACK |
Callback |
Callback |
| CALLBACK_EXECUTION_INTERVAL |
Callback Execution Interval |
Callback Execution Interval |
| CSCP |
Agent migration dampening factor |
Agent migration dampening factor |
| DATABASE_LOGGING |
Database Logging |
Database Logging |
| DB_DOWN_REFRESH_RATE |
Polling Interval while DB Down (seconds) |
Polling Interval while DB Down (seconds) |
| DB_EXIT_ON_FAILURE |
Exit On Failure |
The flag specifies that the Fulfillment Server is to shutdown when the database becomes unavailable. Default is FALSE. |
| DEBUG |
Debug |
Debug flag. It can be set to "full", "request" or "fax". |
| DEFAULT_PRIORITY_TIMEOUT |
Default Priority Timeout (seconds) |
Default Priority Timeout (seconds) |
| DEFAULT_TIMEOUT |
Default Timeout |
Default Timeout |
| DSM_COUNT |
No Of JDBC Connections |
No Of JDBC Connections |
| EMAIL_PREFERS_ALTERNATIVE |
Prefers Multipart Alternative |
The flag is used to specify that the server is to allow a text-only alternative for the DATA or QUERY content that is sent via email. Default is FALSE. |
| EMAIL_TEXT_ONLY |
Email Text Only |
The flag is used to specify that the server is to send out text-only emails instead of the HTML-based emails that it sends out for its DATA or QUERY contents. Default is FALSE. |
| ENABLE_INTERACTION_BLENDING |
Enables Interaction Blending communications |
Enables Interaction Blending communications |
| ENABLE_LOGGING_AND_ALERTING |
Enable Server Logger Utility |
Enable Server Logger Utility |
| ENGINE_AOLJ_CONFIG |
AOLJ Configuration file |
This flag is used to specify the full-path location of the dbc file that the server uses to get connections to the database. |
| ENGINE_COMMAND_PORT |
Command Port |
The flag is used to specify the numeric port id, on the servers hardware, that the server will listen to for receipt of remote commands. |
| ENGINE_COMMAND_PORT_ENABLED |
Command Port Enabled |
The flag specifies that server is to be able to receive commands via the command prompt from which it was started. The default value for this flag is TRUE. |
| ENGINE_ERROR_LOG |
Error Log |
The flag specifies the name of the log used by the server to log errors. |
| ENGINE_EVENT_LOG |
Event Log |
name of the events log |
| ENGINE_FAX_ENABLER |
Fax Enabler |
The flag indicates the class that the Fulfillment Server is to use for sending faxes. No Default value. |
| ENGINE_LOG_LEVEL |
Log Level |
The flag indicates the level of detail that will be written to the error log. |
| ENGINE_LOG_PATH |
Engine Log Path |
The flag specifies the directory path where Fulfillment Server logging occurs. |
| ENGINE_LOG_PRINTENABLER |
Print Enabler |
The flag indicates the class that the Fulfillment Server is to use for sending print jobs to the printer. |
| ENGINE_LOG_REQUESTS |
Log Requests |
The flag indicates that the original XML-based request pulled from an Advanced Queue by the server is to be written to disk. Default is FALSE. |
| ENGINE_REFRESH_RATE |
Refresh Rate (milliseconds) |
The flag indicates the amount of time, in milliseconds, between processor refreshes. |
| ENGINE_RESULTSET_WARNING_LIMIT |
Result Set Warning Limit |
The flag indicates how large of a result set can be returned from a database query, before a warning will be logged to the Fulfillment Servers error log. Default is 100. |
| ENGINE_SERVER_ID |
Server Identifier |
This flag is used to identify the Fulfillment Server as referenced in the database. |
| EVENT_DELAY |
Maximum Wait Time for Event Response (seconds) |
Maximum Wait Time for Event Response (seconds) |
| EXTENSION_RANGE_1_BEGIN |
Extension Range 1 Begin |
Extension Range 1 Begin |
| EXTENSION_RANGE_1_END |
Extension Range 1 End |
Extension Range 1 End |
| EXTENSION_RANGE_2_BEGIN |
Extension Range 2 Begin |
Extension Range 2 Begin |
| EXTENSION_RANGE_2_END |
Extension Range 2 End |
Extension Range 2 End |
| EXTENSION_RANGE_3_BEGIN |
Extension Range 3 Begin |
Extension Range 3 Begin |
| EXTENSION_RANGE_3_END |
Extension Range 3 End |
Extension Range 3 End |
| GENESYS_APP_NAME |
Genesys Application Name |
Genesys Application Name |
| HISTORY_NO_CONTENTS |
Content History |
The flag indicates the the Fulfillment Server is not to write Content Level History. Default is FALSE. |
| HISTORY_NO_INTERACTIONS |
No Interactions |
The indicates the the Fulfillment Server is not to write Interaction History. Default is FALSE. |
| IH_JDBC_CONNECTIONS |
IH JDBC Connections |
IH JDBC Connections |
| INVALID_NUMBER_TO_DIAL |
Invalid Number to Dial |
Invalid Number to Dial |
| IS_PRIORITY_QUEUEING |
Priority Queueing |
Priority Queueing |
| IS_WEB_CALLBACK |
Web Callback |
Web Callback |
| JDBC_CONNECTIONS |
JDBC Connections |
JDBC Connections |
| LOG_SHOW_WARNINGS |
Show Warnings |
This flag indicates that warnings are to be logged to the error log. Default is FALSE. |
| MAX_THREAD |
No of Concurrent Route Request (Max) |
No of Concurrent Route Request (Max) |
| MAX_TIMEOUT_DURATION |
Remote Operation Timeout duration ( seconds ) |
Remote Operation Timeout duration ( seconds ) |
| MAX_WC_PREVIEW_TIME |
Maximum Web Callback Preview Time (seconds) |
Maximum Web Callback Preview Time (seconds) |
| MIN_THREAD |
No of Concurrent Route Request (Min) |
No of Concurrent Route Request (Min) |
| NETWORK_TRACE |
Enable Network Tracing |
Enable Network Tracing |
| NETWORK_TRACE_FILE |
Network Layer Trace File Name |
Network Layer Trace File Name |
| NETWORK_TRACE_LEVEL |
Network Layer Trace Level |
Network Layer Trace Level |
| NETWORK_USER_NUMBER |
Network Layer Number of Sessions |
Network Layer Number of Sessions |
| NO_OF_REROUTE |
Maximum Number of Reroute |
Maximum Number of Reroute |
| OAO_CONFIG_REFRESH_RATE |
AO Server Configuration Refresh Rate |
AO Server Configuration Refresh Rate |
| OAO_LOGFILE_SIZE |
AO Server Max Trace File Size |
AO Server Max Trace File Size |
| OAO_LOG_LEVEL |
OAO Log Level |
OAO Log Level |
| OAO_MAX_DB_RETRIES |
AO Server Max Database Retries |
AO Server Max Database Retries |
| OAO_MAX_THREAD_COUNT |
AO Server Max Thread Count |
AO Server Max Thread Count |
| OAO_SERVER_VERSION |
OAO Server Version |
OAO Server Version |
| PKG_IDENT |
Ident Package |
The flag specifies the Fulfillment Server should write class file versions of the Fulfillment Server to the events log. Default is FALSE. |
| PKG_SHOW_MISSING |
Show Missing Files |
The flag works with the PKG_IDENT flag and specifies the Fulfillment Server note missing class files in the events log. Default is FALSE. |
| PREVIEW_WEB_CALLBACK |
Preview Web Callback |
Preview Web Callback |
| PRIORITYTIMEOUT |
Priority Time Out |
Priority Time Out |
| RECOVER |
Recover |
Recover |
| RECOVER_EXECUTION_INTERVAL |
Recover Execution Interval |
Recover Execution Interval |
| RECOVER_LOST_INTERVAL |
Recover Lost Interval |
Recover Lost Interval |
| RECYCLE |
Recycle |
Recycle |
| RECYCLE_EXECUTION_INTERVAL |
Recycle Execution Interval |
Recycle Execution Interval |
| REFRESH |
Refresh |
Refresh |
| REFRESH_EXECUTION_INTERVAL |
Refresh Execution Interval |
Refresh Execution Interval |
| REFRESH_RATE |
MetaData Refresh Rate (seconds) |
MetaData Refresh Rate (seconds) |
| REFRESH_STALE_INTERVAL |
Refresh Stale Interval |
Refresh Stale Interval |
| REPORT |
Report |
Report |
| REPORT_EXECUTION_INTERVAL |
Report Generation Execution Interval |
Report Generation Execution Interval |
| REROUTE_TIMEOUT |
Default ReRoute Time Out (seconds) |
Default ReRoute Time Out (seconds) |
| RETRIEVE |
Retrieve |
Retrieve |
| RETRIEVE_EXECUTION_INTERVAL |
Retrieve Execution Interval |
Retrieve Execution Interval |
| RETRIEVE_HIGH_THRESH_PCT |
Retrieve High Threshold Percentage |
Retrieve High Threshold Percentage |
| RETRIEVE_INIT_CACHE_PCT |
Retrieve Initial Cache Percentage |
Retrieve Initial Cache Percentage |
| RETRIEVE_LIST_INCREASE_PCT |
Retrieve List Increase Percentage |
Retrieve List Increase Percentage |
| RETRIEVE_LOW_THRESH_PCT |
Retrieve Low Threshold Percentage |
Retrieve Low Threshold Percentage |
| ROUTE_POINTS |
Route Points |
Route Points |
| ROUTE_POINT_1 |
Route Point 1 |
Route Point 1 |
| ROUTE_POINT_2 |
Route Point 2 |
Route Point 2 |
| ROUTE_POINT_3 |
Route Point 3 |
Route Point 3 |
| ROUTE_POINT_HW_ID |
Route Point Number |
Route Point Number |
| ROUTE_TIMEOUT |
Default Request Time Out |
Default Request Time Out |
| RUN_AO_IN_SIMULATION |
Run AO Simulator ( true/false ) |
Run AO Simulator ( true/false ) |
| SERVER_PORT |
Server Port ( >1024 for unix and < 64,000 ) |
Server Port ( >1024 for unix and < 64,000 ) |
| SESSION_CLOSE_DELAY |
Network Layer Session Close Delay ( seconds ) |
Network Layer Session Close Delay ( seconds ) |
| SESSION_TIMEOUT |
Network LayerSession Timeout(minutes ) |
Network LayerSession Timeout(minutes ) |
| SMTP_PORT |
SMTP Port |
This flag is used to overide the default port 25 for emails sent to an SMTP email server. |
| SMTP_SERVER |
SMTP Server |
This flag is used to override the default SMTP server that is set using the Fulfillment Admin Console. |
| STATUS |
Status |
Status |
| STATUS_EXECUTION_INTERVAL |
Status Execution Interval |
Status Execution Interval |
| TELE_MIDDLEWARE_CONFIG |
Middleware Configuration Name |
Middleware Configuration Name |
| TESTING_PARAM |
Testing Parameter |
Testing Parameter |
| TESTING_TYPE |
Type of Testing |
Type of Testing |
| TEST_CASE_NUMBER |
Test Case Number |
Test Case Number |
| TIMEOUT_WAIT_TIME |
Remote Operation Retry Interval |
Remote Operation Retry Interval |
| TIME_AGENTCHECK |
Agent status check interval (Sec.) |
Agent status check interval (Sec.) |
| TIME_CAMPAIGNRECORDCHECK |
Campaign status check interval (Sec.) |
Campaign status check interval (Sec.) |
| TIME_DBCONNECTIONCHECK |
DB connection status check interval (Sec.) |
DB connection status check interval (Sec.) |
| TIME_SERVICECATEGORYCHECK |
Service category calculation interval (Sec.) |
Service category calculation interval (Sec.) |
| TRACE_LEVEL |
Trace Level |
Trace Level |
| VALIDATION |
Validation |
Validation |
| VALIDATION_EXECUTION_INTERVAL |
Validation Execution Interval |
Validation Execution Interval |
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