eTRM uses javascript that opens and focuses a separate window to display reports. Your browser does not appear to support javascript. This should not prevent you from using eTRM but it does mean the window focus feature will not work. Please check the contents of other windows on your desktop if you click on a link that does not appear to do anything.

[Home] [Help]

Table: CS_SR_RES_CODE_MAPPING_DETAIL

Product:	CS - Service
Description:	This is the detail table. This table will contain the resolution code -> search criteria association details.
Implementation/DBA Data:	CS.CS_SR_RES_CODE_MAPPING_DETAIL

Primary Key: CS_SR_RES_CODE_MAPPING_DTL_PK

RESOLUTION_MAP_DETAIL_ID

Foreign Keys

Table	Foreign Table	Foreign Key Column
CS_SR_RES_CODE_MAPPING_DETAIL	CS_INCIDENT_TYPES_B	CS_SR_RES_CODE_MAPPING_DETAIL.INCIDENT_TYPE_ID
CS_SR_RES_CODE_MAPPING_DETAIL	MTL_CATEGORIES_B	CS_SR_RES_CODE_MAPPING_DETAIL.CATEGORY_ID
CS_SR_RES_CODE_MAPPING_DETAIL	CS_SR_RES_CODE_MAPPING	CS_SR_RES_CODE_MAPPING_DETAIL.RESOLUTION_MAP_ID