CS — Service
224 documented tables · 218 views — Oracle EBS ETRM 12.2.2
Most-referenced tables
| Table | Description | Data Vault class* |
|---|---|---|
CS_SR_LINK_TYPES_B |
This table is used to store all the valid relationship Types between service request and service request and b | hub |
CS_INCIDENTS_ALL_B |
This table stores non-translated information about service requests. | hub |
CS_INCIDENT_TYPES_B |
This table contains non-translated information about Service Request type codes. | hub |
CS_COUNTER_GROUPS |
Counter group templates and instances | hub-leaning |
CS_INCIDENT_STATUSES_B |
This table contains non-translated information about Service Request statuses. | hub |
CS_COUNTERS |
Counter templates and instances | hub-leaning |
CS_KB_SETS_B |
Knowledge base sets (base table). | hub-leaning |
CS_BUSINESS_PROCESSES |
Business Processes used in Service Billing | hub-leaning |
CS_SR_STATUS_GROUPS_B |
Stores non-translated Information about the status rules. | hub-leaning |
CS_CUSTOMER_PRODUCTS_ALL |
The Customer installed base Products information. | satellite-leaning |
CS_COUNTER_PROPERTIES |
Counter properties of a counter. | hub-leaning |
CS_KB_VISIBILITIES_B |
Knowledge Base Visibility Levels (Base Table) | hub-leaning |
CS_KB_ELEMENT_TYPES_B |
Knowledge base element types (base table). | hub |
CS_KB_WF_FLOWS_B |
Solution flows base table | hub-leaning |
CS_CSZ_SEARCHES |
This table stores information about the HTML Service saved search. | hub-leaning |
*Heuristic classification mined from FK structure — a modeling suggestion, not Oracle's.
Key public APIs
| Package | Class | Procedures | Used by |
|---|---|---|---|
CS_SERVICEREQUEST_PUB |
PUB | 15 | 38 packages |
CS_CHARGE_DETAILS_PUB |
PUB | 8 | 18 packages |
CS_COUNTERS_PUB |
PUB | 25 | 12 packages |
CS_WORKFLOW_PUB |
PUB | 9 | 10 packages |
CS_CTR_CAPTURE_READING_PUB |
PUB | 9 | 10 packages |
CS_INSTALLEDBASE_PUB |
PUB | 19 | 6 packages |
CS_KNOWLEDGE_PUB |
PUB | 2 | 5 packages |
CS_KNOWLEDGE_GRP |
GRP | 15 | 5 packages |
CS_COST_DETAILS_PUB |
PUB | 4 | 4 packages |
CS_INCIDENTLINKS_PUB |
PUB | 10 | 4 packages |