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| Product: | CS - Service |
|---|---|
| Description: | This table Service Request Resolution quality summary for agents and groups |
| Implementation/DBA Data: |
CS.CSY_RESOLUTION_QLTY
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SUMMARY_DATE
OWNER_TYPE
INCIDENT_OWNER_ID
INCIDENT_SEVERITY_ID
INV_ORGANIZATION_ID
INVENTORY_ITEM_ID
RESOLUTION_CODE
PROBLEM_CODE|
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