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Lookup Type: INTERACTION_DOCUMENT

Product:	CS - Service
Meaning:	INTERACTION_DOCUMENT
Description:	Type of reference document of customer interaction

Quick Codes

Code	Meaning	Description
COLL_REQ	Collateral Request	Collateral request details
CP	Item Instance	Item Instance
CUST	Customer	Customer
EVENT	Event	Promotional event
LEAD	Lead	Lead information
QUOTE	Quote	Quote details
RMA	RMA*+	RMA*+
SCRIPT	Script	Script answers
SO	Sales Order	Sales order
SR	Service Request	Service request
TRANSACTION	Transaction	Invoice, debit memo, credit memo, deposit, guarantee or chargeback