Search Results warranty_claim_id




Overview
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Overview

The AHL_WARRANTY_CLAIMS_B table is a core data object within the Oracle E-Business Suite (EBS) module for Complex Maintenance, Repair, and Overhaul (AHL). It serves as the primary repository for supplier warranty claim information. In the context of asset-intensive industries like aviation, manufacturing, or heavy equipment, this table enables organizations to systematically record, track, and manage claims made to suppliers for defective parts or workmanship covered under warranty agreements. Its role is integral to the warranty management lifecycle, linking supplier recovery processes with internal maintenance and repair operations to ensure cost recovery and uphold service-level agreements.

Key Information Stored

The table's structure is designed to capture the essential transactional and descriptive details of a warranty claim. The primary key, WARRANTY_CLAIM_ID, uniquely identifies each claim record. While the full column list is not detailed in the provided metadata, standard columns in such a transactional base table typically include identifiers for the claim (e.g., claim number), references to the associated service request or work order, the specific inventory item and serial number under claim, the supplier and customer party IDs, claim status, dates for submission and resolution, and the nature of the failure. It stores the foundational business data, while descriptive or translatable information is often held in a corresponding _TL (translation) table.

Common Use Cases and Queries

This table is central to operational reporting and process workflows. Common use cases include generating open claim reports for supplier follow-up, analyzing claim approval rates and turnaround times, and reconciling recovered costs against repair expenses. A typical query might join AHL_WARRANTY_CLAIMS_B to inventory, supplier, and service tables to create a detailed claim status report. For example:

  • Tracking all pending claims for a specific supplier: SELECT claim_number, item_number, serial_number, claim_submit_date FROM AHL_WARRANTY_CLAIMS_B WHERE supplier_id = &supplier_id AND claim_status = 'PENDING';
  • Linking a claim to its associated service request for root cause analysis.
  • Integrating claim data with financial modules to account for supplier credits or debits.

Related Objects

AHL_WARRANTY_CLAIMS_B is part of a larger data model. It is frequently joined with its translation table, likely named AHL_WARRANTY_CLAIMS_TL, for language-specific descriptions. The WARRANTY_CLAIM_ID primary key is referenced by child tables that store additional claim details, such as lines, notes, or attachments (e.g., AHL_WARRANTY_CLAIM_LINES). It has logical relationships with tables in other modules, including INV (inventory items), POZ (suppliers from POZ_SUPPLIERS), and CSR (service requests). Business logic for creating and processing claims is encapsulated within AHL-specific PL/SQL packages and APIs, which interact with this base table.