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  • Concurrent Program: CS_SRTASK_WI_SYNCH 12.1.1

    execution_filename: csxr0stw ,  product: CS - Service ,  user_name: Service: Synchronize Service Request Task Work Items ,  description: Synchronizes Service Request Task Work Items after migration of Service Request Work Items. ,  argument_method: Standard ,  enabled: Yes ,  execution_method: SQL*Plus , 

  • Concurrent Program: CSXMLSC1 12.1.1

    execution_filename: CSXMLSC1 ,  product: CS - Service ,  user_name: CSXMLSC1 ,  description: Mailing Label - Supported Customers (OLD BOM) ,  argument_method: Standard ,  enabled: No ,  execution_method: SQL*Plus , 

  • Concurrent Program: CS_KB_PURGE_EXT_SESS_ATTR 12.1.1

    execution_filename: CS_KB_TRACKING_PKG.PURGE_TRACKING_HISTORY ,  product: CS - Service ,  user_name: Knowledge: Clean up session data ,  description: Clean up session data ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSXSRSUM 12.1.1

    execution_filename: CSXSRSUM ,  product: CS - Service ,  user_name: CSXSRSUM ,  description: Service Request Summary Report ,  argument_method: Standard ,  enabled: Yes ,  execution_method: Oracle Reports , 

  • Concurrent Program: CSY_INCREMENTAL_DATA_LOAD_SET 12.1.1

    product: CS - Service ,  user_name: Request Set KPI Summary: Incremental Data Laod ,  description: Incremental Data load for KPI ,  argument_method: Standard ,  enabled: No ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_SR_HA_ENABLE_PROP 12.1.1

    execution_filename: csxhaepr ,  product: CS - Service ,  user_name: Service: High Availability - Source: Enable queue propagation from source ,  description: Service: High Availability - Source: Enable queue propagation from source ,  argument_method: Standard ,  enabled: Yes ,  execution_method: SQL*Plus , 

  • Concurrent Program: CSDRBAT 12.1.1

    execution_filename: CSDRBAT ,  product: CS - Service ,  user_name: CSDRBAT ,  description: Depot Repair batch program ,  argument_method: Database fetch ,  enabled: Yes ,  execution_method: Spawned , 

  • Concurrent Program: CSRABAT 12.1.1

    execution_filename: CSRABAT ,  product: CS - Service ,  user_name: CSRABAT ,  description: Process service termination records ,  argument_method: Database fetch ,  enabled: Yes ,  execution_method: Spawned , 

  • Concurrent Program: CS_SR_SYNC_INDEX 12.1.1

    execution_filename: CS_SR_CONC_PROG_PKG.sync_all_index ,  product: CS - Service ,  user_name: CS_SR_SYNC_INDEX ,  description: A concurrent program to update service request context search index ,  argument_method: Standard ,  enabled: No ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSXSRDET_XML 12.1.1

    product: CS - Service ,  user_name: Service Request Detail Report (XML) ,  description: Service Request Detail Report ,  argument_method: Standard ,  enabled: Yes ,  execution_method: Java Concurrent Program , 

  • Concurrent Program: CSMNMNU 12.1.1

    execution_filename: CSMNMNU ,  product: CS - Service ,  user_name: CSMNMNU ,  description: Mass Notification Update Orders Program ,  argument_method: Database fetch ,  enabled: No ,  execution_method: Spawned , 

  • Concurrent Program: CSXUNSIB 12.1.1

    execution_filename: CSXUNSIB ,  product: CS - Service ,  user_name: CSXUNSIB ,  description: Unsupported InstallBase Items Report ,  argument_method: Standard ,  enabled: No ,  execution_method: Oracle Reports , 

  • Concurrent Program: CSSRCPTAM 12.1.1

    execution_filename: CS_CONTPNTS_AUDIT_UPD_CON_PRG.Create_Cpt_Audit_Manager ,  product: CS - Service ,  user_name: CSSRCPTAM ,  description: Service: Service Request Contact Points Audit Upgrade - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: KM_SOLUTION_LOADER 12.1.1

    execution_filename: KMSolutionLoader ,  product: CS - Service ,  user_name: KMSolutionLoader ,  description: Utility to upload Solutions from an XML file to the Knowledge Base ,  argument_method: Standard ,  enabled: No ,  execution_method: Java Concurrent Program , 

  • Concurrent Program: CSMRSR 12.1.1

    execution_filename: CSMRSR ,  product: CS - Service ,  user_name: CSMRSR ,  description: Mass Renewal Service Leads Generation ,  argument_method: Database fetch ,  enabled: No ,  execution_method: Spawned , 

  • Concurrent Program: CS_SR_HA_CREATE_PROP 12.1.1

    execution_filename: csxhacpr ,  product: CS - Service ,  user_name: Service: High Availability - Source: Setup Service Request Queue Propagation ,  description: Service: High Availability - Source: Setup Service Request Queue Propagation ,  argument_method: Standard ,  enabled: Yes ,  execution_method: SQL*Plus , 

  • Concurrent Program: CSKUPDH 12.1.1

    execution_filename: CS_KB_SET_RECS_CONC_PKG.cs_kb_update_set_history ,  product: CS - Service ,  user_name: Knowledge Base User History Summary Update ,  description: Update the knowledge base user history summary table ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSCRBAT 12.1.1

    execution_filename: CS_CONTRACT_BILLING.Generate_Billing_Lines ,  product: CS - Service ,  user_name: CSCRBAT ,  description: Contract Billing Program ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSACBAT 12.1.1

    execution_filename: CSACBAT ,  product: CS - Service ,  user_name: CSACBAT ,  description: Generate and Assign Access Templates to New CPs ,  argument_method: Database fetch ,  enabled: Yes ,  execution_method: Spawned , 

  • Concurrent Program: CSXCPREP 12.1.1

    execution_filename: CSXCPREP ,  product: CS - Service ,  user_name: CSXCPREP ,  description: Customer Products Summary Report ,  argument_method: Standard ,  enabled: No ,  execution_method: Oracle Reports , 

  • Concurrent Program: CSXSRSUM_XML 12.2.2

    product: CS - Service ,  user_name: Service Request Summary Report (XML) ,  description: Service Request Summary Report ,  argument_method: Standard ,  enabled: Yes ,  execution_method: Java Concurrent Program , 

  • Concurrent Program: CSMNGUL 12.2.2

    execution_filename: CSMNGUL ,  product: CS - Service ,  user_name: CSMNGUL ,  description: Generate Version Update Leads Program (form CSXMNGUL.inp) ,  argument_method: Database fetch ,  enabled: No ,  execution_method: Spawned , 

  • Concurrent Program: CSXMRNLT 12.2.2

    execution_filename: CSXMRNLT ,  product: CS - Service ,  user_name: CSXMRNLT ,  description: Mass Renew Notification Letter ,  argument_method: Standard ,  enabled: No ,  execution_method: Oracle Reports , 

  • Concurrent Program: STAGE11 12.2.2

    product: CS - Service ,  user_name: Request Set Stage All Requests - Request Set Knowledge: Index Synchronization ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSEXBAT 12.2.2

    execution_filename: cs_exp_terminate_pvt.exp_terminate_contract ,  product: CS - Service ,  user_name: CSEXBAT ,  description: Expire/Terminate Contracts ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_KB_UPDATE_USAGE_SCORE 12.2.2

    execution_filename: CS_KB_CONC_PROG_PKG.Update_Usage_Score ,  product: CS - Service ,  user_name: Knowledge: Update solution usage score ,  description: Update solution usage score ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_CSY_KPI_REFRESH_MV 12.2.2

    execution_filename: csy_kpi_pkg.refresh_mvs ,  product: CS - Service ,  user_name: CS_CSY_KPI_REFRESH_MV ,  description: Refresh Materialized Views ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSOEBAT 12.2.2

    execution_filename: CSOEBAT ,  product: CS - Service ,  user_name: CSOEBAT ,  description: Transfer information from OE orders into Oracle Service to create customer products ,  argument_method: Database fetch ,  enabled: Yes ,  execution_method: Spawned , 

  • Concurrent Program: CS_SR_ADDR_SYNC_INDEX 12.2.2

    execution_filename: CS_SR_ADDR_CP_SYNC_INDEX_PKG.sync_all_index ,  product: CS - Service ,  user_name: CS_SR_ADDR_SYNC_INDEX ,  description: Concurrent program to update intermedia index on service request Incident Address ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSY_INCREMENTAL_DATA_LOAD_SET 12.2.2

    product: CS - Service ,  user_name: Request Set KPI Summary: Incremental Data Laod ,  description: Incremental Data load for KPI ,  argument_method: Standard ,  enabled: No ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSXSCBPR 12.2.2

    execution_filename: CSXSCBPR ,  product: CS - Service ,  user_name: CSXSCBPR ,  description: Service Contracts By Platform Report ,  argument_method: Standard ,  enabled: No ,  execution_method: Oracle Reports , 

  • Concurrent Program: CSDRBAT 12.2.2

    execution_filename: CSDRBAT ,  product: CS - Service ,  user_name: CSDRBAT ,  description: Depot Repair batch program ,  argument_method: Database fetch ,  enabled: Yes ,  execution_method: Spawned , 

  • Concurrent Program: CSMRLT 12.2.2

    execution_filename: CSMRLT ,  product: CS - Service ,  user_name: CSMRLT ,  description: Mass Renewal Service renewal notification letter ,  argument_method: Database fetch ,  enabled: No ,  execution_method: Spawned , 

  • Concurrent Program: CSSRAUDCMAN 12.2.2

    execution_filename: CS_CREATE_AUDIT_REC_PKG.Create_Initial_Audit_Manager ,  product: CS - Service ,  user_name: CSSRAUDCMAN ,  description: Service: Upgrade for Audit Creation Record - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSCSTPGW 12.2.2

    execution_filename: CS_SR_COST_CP.cost_worker ,  product: CS - Service ,  user_name: Service Request Cost Worker ,  description: Service Request Cost Worker Program ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSMNMNU 12.2.2

    execution_filename: CSMNMNU ,  product: CS - Service ,  user_name: CSMNMNU ,  description: Mass Notification Update Orders Program ,  argument_method: Database fetch ,  enabled: No ,  execution_method: Spawned , 

  • Concurrent Program: CS_KB_SYNC_FORUM_INDEX 12.2.2

    execution_filename: CS_KB_CONC_PROG_PKG.Sync_Forum_Index ,  product: CS - Service ,  user_name: Knowledge: Synchronize forum messages index ,  description: Synchronize forum messages index ,  argument_method: Standard ,  enabled: No ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRCONMAN 12.2.2

    execution_filename: CS_ASSIGN_RESOURCE_CON_PKG.MAIN_PROCEDURE ,  product: CS - Service ,  user_name: CSSRCONMAN ,  description: Automatic Assignment of Resource for Service Request ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSMRSR 12.2.2

    execution_filename: CSMRSR ,  product: CS - Service ,  user_name: CSMRSR ,  description: Mass Renewal Service Leads Generation ,  argument_method: Database fetch ,  enabled: No ,  execution_method: Spawned , 

  • Concurrent Program: CS_CSY_INITIAL_DATA_LOAD 12.2.2

    product: CS - Service ,  user_name: Request Set KPI Summary: Initial Data Load Set ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSXESTCH 12.2.2

    execution_filename: CSXESTCH ,  product: CS - Service ,  user_name: CSXESTCH ,  description: Repair Charge Report ,  argument_method: Standard ,  enabled: Yes ,  execution_method: Oracle Reports , 

  • Concurrent Program: CSCHGLINENOWKR 12.2.2

    execution_filename: CS_CHG_LINENO_UPG_PKG.Upgrade_Chg_LineNo_Wkr ,  product: CS - Service ,  user_name: CSCHGLINENOWKR ,  description: Charges: Upgrade for Line Number - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_KB_UPDATE_USED_CNT 12.2.2

    execution_filename: CS_KB_CONC_PROG_PKG.update_set_count_sum ,  product: CS - Service ,  user_name: Knowledge: Update solution usage summary data ,  description: Update the knowledge base solution used count summary ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_SR_HA_CREATE_PROP 12.2.2

    execution_filename: csxhacpr ,  product: CS - Service ,  user_name: Service: High Availability - Source: Setup Service Request Queue Propagation ,  description: Service: High Availability - Source: Setup Service Request Queue Propagation ,  argument_method: Standard ,  enabled: Yes ,  execution_method: SQL*Plus , 

  • Concurrent Program: CS_CSY_KPI_LOAD_INCREMENTAL 12.2.2

    execution_filename: csy_kpi_pkg.incremental_data_load ,  product: CS - Service ,  user_name: CS_CSY_KPI_LOAD_INCREMENTAL ,  description: Load Summary table for KPI reporting ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSXOCIB 12.1.1

    execution_filename: CS_OCInterface_PUB.Populate_InstalledBase ,  product: CS - Service ,  user_name: Installed Base Interface ,  description: Program to get all the relevant orders from the Order Capture queue into the Installed Base. ,  argument_method: Standard ,  enabled: No ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_KB_SYNC_CATEGORIES_INDEX 12.1.1

    execution_filename: CS_KB_CONC_PROG_PKG.Sync_Soln_Cat_Index ,  product: CS - Service ,  user_name: Knowledge: Synchronize category index ,  description: Synchronize category index ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRPGW 12.1.1

    execution_filename: cs_sr_purge_cp.purge_sr_worker ,  product: CS - Service ,  user_name: Service Request Purge Worker ,  description: Service Request Purge Worker Program ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_SR_HA_EXCEPTION 12.1.1

    execution_filename: csxhaexq ,  product: CS - Service ,  user_name: Service: High Availability - Destination : Program to fetch messages from exception queue ,  argument_method: Standard ,  enabled: Yes ,  execution_method: SQL*Plus , 

  • Concurrent Program: CS_KB_SOLUTIONS_LOADER 12.1.1

    execution_filename: KMSolutionLoader ,  product: CS - Service ,  user_name: KMSolutionLoader ,  description: Utility to upload Solutions from an XML file to the Knowledge Base ,  argument_method: Standard ,  enabled: Yes ,  execution_method: Java Concurrent Program ,