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The CSF_DC_QUERIES_B
table is a critical component within Oracle E-Business Suite (EBS) versions 12.1.1 and 12.2.2, specifically designed to support the functionality of the Customer Support Framework (CSF) and its Diagnostic Console (DC). This table serves as the foundation for storing metadata related to diagnostic queries executed within the system, enabling administrators and support personnel to troubleshoot and analyze application issues efficiently. Below is a detailed breakdown of its structure, purpose, and integration within Oracle EBS.
Purpose and Functional Overview
TheCSF_DC_QUERIES_B
table acts as a repository for predefined SQL queries used by the Diagnostic Console to fetch system data for troubleshooting. These queries are typically leveraged to diagnose performance bottlenecks, data inconsistencies, or configuration errors in Oracle EBS modules. The table stores metadata such as query names, descriptions, associated modules, and execution parameters, ensuring standardized access to diagnostic data across the application stack.
Key Columns and Structure
The table comprises several essential columns, including:- QUERY_ID: A unique identifier for each diagnostic query.
- QUERY_NAME: A human-readable name for the query, often used in the Diagnostic Console interface.
- QUERY_DESCRIPTION: A detailed explanation of the query's purpose and output.
- MODULE_CODE: Indicates the Oracle EBS module (e.g., GL, AP, AR) to which the query pertains.
- SQL_TEXT: The actual SQL statement executed by the Diagnostic Console.
- PARAMETERS: Defines input parameters required for query execution, if any.
- CREATION_DATE and LAST_UPDATE_DATE: Timestamps for audit tracking.
Integration with Diagnostic Console
The Diagnostic Console dynamically retrieves queries fromCSF_DC_QUERIES_B
to present them to users in a structured manner. When a query is executed, the console uses the SQL_TEXT
column to fetch data from relevant EBS tables, while PARAMETERS
enable filtering or customization of results. This integration ensures consistency and reduces manual SQL scripting for common diagnostic tasks.
Version-Specific Considerations
In Oracle EBS 12.1.1, the table primarily supports basic diagnostic functionalities, whereas version 12.2.2 introduces enhancements such as:- Extended metadata fields for improved query categorization.
- Integration with Oracle Fusion Middleware for advanced analytics.
- Support for REST APIs to expose diagnostic queries to external monitoring tools.
Customization and Extensibility
Organizations can extendCSF_DC_QUERIES_B
by adding custom queries tailored to their specific EBS configurations. However, modifications should adhere to Oracle's customization guidelines to avoid upgrade conflicts. Indexing on frequently accessed columns (e.g., MODULE_CODE
) is recommended for performance optimization.
Security and Access Control
Access toCSF_DC_QUERIES_B
is typically restricted to users with administrative or support roles, as queries may expose sensitive system data. Oracle EBS leverages its standard role-based security model to enforce permissions.
Conclusion
TheCSF_DC_QUERIES_B
table is a pivotal element in Oracle EBS's diagnostic infrastructure, providing a structured approach to system troubleshooting. Its design ensures scalability, flexibility, and integration with broader EBS components, making it indispensable for maintaining system health in both 12.1.1 and 12.2.2 environments.
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Lookup Type: CSF_DISPLAY_SHIFTS
12.2.2
product: CSF - Field Service , meaning: Display Shift tasks in Dispatch center , description: Display Shift tasks in Dispatch center ,
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Lookup Type: CSF_DEFAULT_FIND_TASK
12.1.1
product: CSF - Field Service , meaning: Advanced Find Task Form. , description: Depending upon this value Find Task Form will get opened from Dispatch center. ,
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Lookup Type: CSFW_HOME_PAGE
12.1.1
product: CSF - Field Service , meaning: Field Service Home Page , description: Home Page For Field Service Wireless ,
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Lookup Type: CSF_DEFAULT_FIND_TASK
12.2.2
product: CSF - Field Service , meaning: Advanced Find Task Form. , description: Depending upon this value Find Task Form will get opened from Dispatch center. ,
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Concurrent Program: CSF_AUTO_COMMIT
12.1.1
execution_filename: CSF_AUTO_COMMIT_PVT.Update_Planned_Task_Status , product: CSF - Field Service , user_name: Auto Commit Tasks , description: Commits all tasks with the default 'Planned' status. , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Lookup Type: CSF_MAP_DISPLAY_MODES
12.2.2
product: CSF - Field Service , meaning: CSF: Map Display Modes , description: Types of modes available to display the Map like plotting only Tasks, Trips or the Technicians. ,
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Lookup Type: CSFW_HOME_PAGE
12.2.2
product: CSF - Field Service , meaning: Field Service Home Page , description: Home Page For Field Service Wireless ,
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Concurrent Program: CSF_AUTO_COMMIT
12.2.2
execution_filename: CSF_AUTO_COMMIT_PVT.Update_Planned_Task_Status , product: CSF - Field Service , user_name: Auto Commit Tasks , description: Commits all tasks with the default 'Planned' status. , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Lookup Type: CSF_GOOGLE_MAP_MODES
12.2.2
product: CSF - Field Service , meaning: CSF_GOOGLE_MAP_MODES , description: Google Map Criteria Modes ,
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Concurrent Program: CSFPMUPS
12.2.2
execution_filename: csf_preventive_maintenance_pvt.update_sr_tasks , product: CSF - Field Service , user_name: CSFPMUPS , description: Preventive Maintenance Update SR and Tasks , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Lookup Type: CSF_GOOGLE_MAP_MODES
12.1.1
product: CSF - Field Service , meaning: CSF_GOOGLE_MAP_MODES , description: Google Map Criteria Modes ,
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Concurrent Program: CSFPMUPS
12.1.1
execution_filename: csf_preventive_maintenance_pvt.update_sr_tasks , product: CSF - Field Service , user_name: CSFPMUPS , description: Preventive Maintenance Update SR and Tasks , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Concurrent Program: CSFPMSRT
12.1.1
execution_filename: csf_preventive_maintenance_pvt.generate_sr_tasks , product: CSF - Field Service , user_name: CSFPMSRT , description: Generate Preventive Maintenance Service Requests and Tasks , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Concurrent Program: CSFPMSRT
12.2.2
execution_filename: csf_preventive_maintenance_pvt.generate_sr_tasks , product: CSF - Field Service , user_name: CSFPMSRT , description: Generate Preventive Maintenance Service Requests and Tasks , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Concurrent Program: CSFVGST
12.1.1
product: CSF - Field Service , user_name: Generate Shift Tasks , description: Creates 'departure' and 'arrival' tasks for Field Service representatives for a given time frame , argument_method: Standard , enabled: No , execution_method: SQL*Plus ,
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Concurrent Program: CSFVGST
12.2.2
product: CSF - Field Service , user_name: Generate Shift Tasks , description: Creates 'departure' and 'arrival' tasks for Field Service representatives for a given time frame , argument_method: Standard , enabled: No , execution_method: SQL*Plus ,
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Concurrent Program: CSFFIA
12.1.1
execution_filename: CSF_TASK_ADDRESS_PVT.VALIDATE_ADDRESS , product: CSF - Field Service , user_name: FIND_INVALID_ADDRESS , description: Find Tasks having an invalid address , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Concurrent Program: CSFFIA
12.2.2
execution_filename: CSF_TASK_ADDRESS_PVT.VALIDATE_ADDRESS , product: CSF - Field Service , user_name: FIND_INVALID_ADDRESS , description: Find Tasks having an invalid address , argument_method: Standard , enabled: Yes , execution_method: PL/SQL Stored Procedure ,
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Lookup Type: CSF_TASK_DEPENDENCY_TYPES
12.1.1
product: CSF - Field Service , meaning: Dependency Types for Tasks , description: Dependency Types for Tasks ,
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Lookup Type: CSF_TASK_DEPENDENCY_TYPES
12.2.2
product: CSF - Field Service , meaning: Dependency Types for Tasks , description: Dependency Types for Tasks ,
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Table: CSF_DC_QUERIES_B
12.1.1
owner:CSF, object_type:TABLE, fnd_design_data:CSF.CSF_DC_QUERIES_B, object_name:CSF_DC_QUERIES_B, status:VALID, product: CSF - Field Service , description: CSF_DC_QUERIES_B contains WHERE-clauses for queries to populate the Dispatch Center with tasks , implementation_dba_data: CSF.CSF_DC_QUERIES_B ,
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Table: CSF_DC_QUERIES_B
12.2.2
owner:CSF, object_type:TABLE, fnd_design_data:CSF.CSF_DC_QUERIES_B, object_name:CSF_DC_QUERIES_B, status:VALID, product: CSF - Field Service , description: CSF_DC_QUERIES_B contains WHERE-clauses for queries to populate the Dispatch Center with tasks , implementation_dba_data: CSF.CSF_DC_QUERIES_B ,
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Concurrent Program: CSF_BG_PLAN_TASK
12.1.1
product: CSF - Field Service , user_name: Autonomous Scheduler , description: Automatically schedules tasks selected by the specified task list query. , argument_method: Standard , enabled: No , execution_method: SQL*Plus ,
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Concurrent Program: CSFPSAT
12.2.2
product: CSF - Field Service , user_name: Auto Schedule , description: Automatically schedules tasks selected in the Dispatch Center for Auto-Schedule. , argument_method: Standard , enabled: No , execution_method: SQL*Plus ,
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Concurrent Program: CSFPSAT
12.1.1
product: CSF - Field Service , user_name: Auto Schedule , description: Automatically schedules tasks selected in the Dispatch Center for Auto-Schedule. , argument_method: Standard , enabled: No , execution_method: SQL*Plus ,
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Lookup Type: CSF_PO_TASK_VIEWS
12.2.2
product: CSF - Field Service , meaning: Task Views For Field Service Technician Portal , description: Task Views For Field Service Technician Portal ,
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Concurrent Program: CSF_BG_PLAN_TASK
12.2.2
product: CSF - Field Service , user_name: Autonomous Scheduler , description: Automatically schedules tasks selected by the specified task list query. , argument_method: Standard , enabled: No , execution_method: SQL*Plus ,
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Lookup Type: CSF_BUSINESS_PROCESS
12.2.2
product: CSF - Field Service , meaning: CSF:Business Process , description: Business Process. ,
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Lookup Type: CSF_BUSINESS_PROCESS
12.1.1
product: CSF - Field Service , meaning: CSF:Business Process , description: Business Process. ,
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View: CSF_CT_TASKS
12.2.2
owner:APPS, object_type:VIEW, fnd_design_data:CSF.CSF_CT_TASKS, object_name:CSF_CT_TASKS, status:VALID, product: CSF - Field Service , description: Base view of 'Tasks' block in CSFCTTKS form. Selects only tasks with source document 'Service Request' , implementation_dba_data: APPS.CSF_CT_TASKS ,
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View: CSF_CT_TASKS
12.1.1
owner:APPS, object_type:VIEW, fnd_design_data:CSF.CSF_CT_TASKS, object_name:CSF_CT_TASKS, status:VALID, product: CSF - Field Service , description: Base view of 'Tasks' block in CSFCTTKS form. Selects only tasks with source document 'Service Request' , implementation_dba_data: APPS.CSF_CT_TASKS ,
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View: CSF_ESC_TASKS_V
12.1.1
owner:APPS, object_type:VIEW, fnd_design_data:CSF.CSF_ESC_TASKS_V, object_name:CSF_ESC_TASKS_V, status:VALID, product: CSF - Field Service , description: Field service escalated tasks. , implementation_dba_data: APPS.CSF_ESC_TASKS_V ,
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View: CSF_ESC_TASKS_V
12.2.2
owner:APPS, object_type:VIEW, fnd_design_data:CSF.CSF_ESC_TASKS_V, object_name:CSF_ESC_TASKS_V, status:VALID, product: CSF - Field Service , description: Field service escalated tasks. , implementation_dba_data: APPS.CSF_ESC_TASKS_V ,
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View: CSF_AGENDA_V
12.2.2
product: CSF - Field Service , description: Used to extract predicted start and end times for tasks , implementation_dba_data: Not implemented in this database ,
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View: CSF_AGENDA_V
12.1.1
product: CSF - Field Service , description: Used to extract predicted start and end times for tasks , implementation_dba_data: Not implemented in this database ,