Search Results iex_stry_temp_work_items_b




The IEX_STRY_TEMP_WORK_ITEMS_B table is a critical component within Oracle E-Business Suite (EBS) versions 12.1.1 and 12.2.2, specifically associated with the Collections module (part of Oracle Receivables). This table serves as a temporary staging area for work items processed by the Collections module, facilitating the management of delinquent accounts, dispute resolution, and customer interactions. Below is a detailed analysis of its structure, purpose, and integration within Oracle EBS.

1. Table Overview

The IEX_STRY_TEMP_WORK_ITEMS_B table is a base table (suffix "_B" denotes base tables in Oracle EBS) that stores transient work items during Collections processing. It acts as an intermediary repository for data before it is finalized or moved to permanent tables. This table is part of the Oracle Advanced Collections (IEX) product family, which automates dunning, prioritizes collections activities, and integrates with Oracle Receivables (AR) and Oracle Trading Community Architecture (TCA).

2. Key Columns and Structure

The table typically includes columns such as:

  • WORK_ITEM_ID: Primary key identifier for temporary work items.
  • STRATEGY_ID: Links to the collections strategy (IEX_STRATEGIES_B) governing the work item.
  • CUSTOMER_ID: References the TCA party (HZ_PARTIES) for customer data.
  • STATUS: Tracks the processing state (e.g., 'PENDING', 'PROCESSED').
  • CREATION_DATE and LAST_UPDATE_DATE: Audit columns for tracking record lifecycle.
  • OBJECT_TYPE and OBJECT_ID: Associates the work item with specific EBS entities (e.g., invoices, disputes).

3. Functional Role

The table supports the following processes:

  • Strategy Execution: Temporary storage for work items generated during strategy runs (e.g., delinquent invoices flagged for follow-up).
  • Batch Processing: Enables bulk operations (e.g., assigning work items to collectors) before data is committed to permanent tables like IEX_WORK_ITEMS_B.
  • Dispute Management: Holds unresolved disputes during evaluation before they are escalated or resolved.

4. Integration with Oracle EBS Modules

The table interacts with:

  • Oracle Receivables (AR): Pulls invoice and aging data via views like AR_PAYMENTS_V.
  • Oracle TCA: Leverages customer hierarchies and contact points from HZ_PARTIES.
  • Oracle Workflow: Triggers notifications or approvals based on work item status changes.

5. Technical Considerations

For performance and maintenance:

  • Purging: Data is typically purged after processing to avoid bloating (via concurrent program IEX: Purge Temporary Tables).
  • Indexing: Indexes on WORK_ITEM_ID, STRATEGY_ID, and CUSTOMER_ID optimize query performance.
  • Partitioning: In high-volume environments, partitioning by CREATION_DATE may be implemented.

6. Customization and Extensions

While Oracle discourages direct modifications to seeded tables, extensions can be achieved via:

  • Descriptive Flexfields (DFFs): Adding custom attributes to the table.
  • API Usage: Using Oracle's public APIs (e.g., IEX_WORK_ITEMS_PUB) to interact with data programmatically.

7. Conclusion

The IEX_STRY_TEMP_WORK_ITEMS_B table is a pivotal yet transient component in Oracle Advanced Collections, enabling efficient strategy execution and data staging. Its design aligns with Oracle EBS's modular architecture, ensuring seamless integration with AR, TCA, and workflow modules. Proper maintenance—such as regular purging and indexing—is essential to sustain performance in high-throughput environments.