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The MSC_PARTNER_CONTACTS table in Oracle E-Business Suite (EBS) 12.1.1 or 12.2.2 is a critical data structure within the Oracle Advanced Supply Chain Planning (ASCP) module, specifically designed to store contact information for trading partners in the supply chain ecosystem. This table plays a pivotal role in facilitating communication and collaboration between supply chain entities by maintaining detailed records of individuals associated with supplier, customer, or other partner organizations.

Table Structure and Key Columns

The MSC_PARTNER_CONTACTS table contains several important columns that define the relationship between contacts and their respective partner organizations. Key columns include:
  • PARTNER_CONTACT_ID: Primary key identifier for each contact record.
  • PARTNER_ID: Foreign key reference to the MSC_PARTNERS table, linking the contact to a specific trading partner.
  • CONTACT_TYPE: Specifies the nature of the contact (e.g., primary, secondary, emergency).
  • FIRST_NAME, LAST_NAME: Stores the contact person's name details.
  • EMAIL_ADDRESS, PHONE_NUMBER: Critical communication channels for the contact.
  • JOB_TITLE: Indicates the contact's position within their organization.
  • STATUS: Tracks whether the contact is active or inactive.
  • CREATION_DATE, LAST_UPDATE_DATE: Standard Oracle audit columns.

Functional Integration

The table integrates with multiple Oracle EBS modules and processes:
  • Supplier Collaboration: Enables communication with supplier contacts for purchase order acknowledgments and ASN transmissions.
  • Customer Collaboration: Maintains customer contacts for order fulfillment and shipment notifications.
  • Supply Chain Planning: Provides contact information for exception management and planning collaboration.
  • Advanced Planning Command Center: Displays partner contacts in the planning user interface for quick reference.

Technical Considerations

Implementation and maintenance of MSC_PARTNER_CONTACTS requires attention to several technical aspects:
  • Data Synchronization: Contacts must be synchronized with related tables like MSC_PARTNERS and potentially TCA (Trading Community Architecture) tables.
  • Security: Contact information may be subject to data privacy regulations requiring appropriate access controls.
  • Performance: Indexing strategies should be implemented on frequently queried columns like PARTNER_ID and EMAIL_ADDRESS.
  • Data Quality: Validation rules should enforce complete contact information for critical business processes.

Customization and Extension

Organizations often extend the base functionality of MSC_PARTNER_CONTACTS through:
  • Additional custom columns for organization-specific contact attributes
  • Triggers or workflows to automate contact-related processes
  • Integration with external CRM systems for comprehensive contact management
  • Custom reports analyzing partner communication patterns

Upgrade Considerations

Between EBS 12.1.1 and 12.2.2, while the core structure of MSC_PARTNER_CONTACTS remains consistent, organizations should:
  • Verify customizations against the new version's data model
  • Test integration points with other upgraded modules
  • Review any new Oracle-delivered extensions to the contact management functionality
The MSC_PARTNER_CONTACTS table serves as a foundational element in Oracle ASCP's partner management framework, enabling efficient supply chain collaboration through comprehensive contact information management. Proper implementation and maintenance of this table directly contributes to the effectiveness of supply chain communication and exception management processes.