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Overview
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Overview

IEM_INBE_PVT is a private PL/SQL package owned by the APPS schema within Oracle E-Business Suite. It belongs to the ETRM (Enterprise Transaction Resource Manager) / iSupport family of components used to manage inbound email and agent-related processing. The package encapsulates logic for enumerating inbound nodes associated with a resource, and is classified in the ETRM metadata as a private (PVT) API — meaning it is not intended as a public integration entry point, but rather is consumed internally by other ETRM processing logic, concurrent programs, or calling assemblies within the same product family.

The header comment ($Header: ieminbvs.pls 120.0 2005/06/02 13:40:35 appldev noship $) indicates that the file originates from the iSupport code line (the iem prefix), and that the packaged specification has remained stable since at least release 120.0. The specification exposes a single public procedure, confirming the package's narrowly scoped purpose.

Key Procedures and Functions

  • ENUMERATE_INBOUND_NODES — The sole documented procedure in the specification. As the name implies, it enumerates the inbound nodes that apply to a given resource. It accepts an inbound resource identifier, a language code for the session, a source language code, and a selection/enumeration identifier used to scope or key the enumeration result. The procedure is used to drive inbound message routing or agent resolution by walking the set of nodes associated with the resource. Because the package is classified PVT, callers are expected to be other EBS components rather than customer extensions.

No other procedures or functions are documented in the ETRM metadata for this package. The specification file contains only the single procedure declaration between the PACKAGE and END keywords.

Tables Accessed

  • IEM_AGENTS — Accessed via the APPS synonym. This table stores agent definitions used by iSupport/ETRM. The enumeration of inbound nodes depends on resolving which agent(s) correspond to the supplied resource identifier; IEM_INBE_PVT reads this table to determine the agent context for the node walk.
  • IEM_MSTEMAIL_ACCOUNTS — Accessed via the APPS synonym. This table holds master email account configuration (inbound mailboxes and related account attributes). Inbound node enumeration maps the resource to the email accounts that feed the inbound processing pipeline, so this table supplies the account-side data for the operation.

Both tables are read-only inputs from the perspective of inbound node enumeration; the procedure resolves configuration rather than mutating it.

Usage Notes

IEM_INBE_PVT.ENUMERATE_INBOUND_NODES is an internal ETRM API. It is not referenced by any other documented package in the ETRM index (0 package-level referrers), which is consistent with a private helper invoked from forms, concurrent programs, or Java/BC4J middleware within the iSupport inbound email flow.

Typical invocation occurs during inbound message processing: when an inbound email arrives, ETRM resolves the target resource and must determine which nodes (agents, mail accounts) are eligible to receive or route that message. The procedure is called with the resource identifier, the current language and source language, and a selection enumeration identifier that isolates the result set for the caller.

Because the API is private, it should not be called directly from customer customizations. Developers extending ETRM inbound behavior should instead identify the public entry points that internally call this package. The signature is stable across EBS 12.1.1 and 12.2.2, and no declarative overloading or additional overloads are present in the specification. Implementations reside in the package body (ieminbvb.pls), which is not part of the exposed metadata.