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Overview

JTF_FM_UTL_V is a utility package in the APPS schema within the Oracle E-Business Suite, associated with the CRM Foundation / Foundation Manager (JTF_FM) module. The package serves as a shared helper library for the document generation, messaging, and request-management infrastructure that underpins Oracle's outbound correspondence and fulfillment framework (commonly known as Oracle Fulfillment Manager or the Document Management/Request framework). Its procedures support validation of output formats, message assembly, error propagation, and submission of fulfillment requests.

The _V suffix indicates this is the versioned or virtual alias wrapper typically generated by the EBS patching and object-versioning utilities. The package body is registered as VALID, is classified as API type OTHER, and exposes 21 documented procedures and functions. It references the standard Oracle database packages SYS.STANDARD and FND_API, and depends on two peer packages, JTF_FM_OCM_REQUEST_GRP and JTF_FM_REQUEST_GRP, which handle request grouping for the Oracle Communications (OCM) and general fulfillment flows respectively. The user's search term "jtf_fm_ocm_request_grp" corresponds directly to one of these documented dependencies, indicating that JTF_FM_UTL_V is frequently examined alongside the OCM request group package.

Key Procedures and Functions

• CONFIRM_PASTA_PRINTABLE — validates whether print content is renderable/printer-safe.
• CONFIRM_RTF, CONFIRM_PDF, CONFIRM_TEXT_HTML — format-confirmation routines that verify the output document conforms to Rich Text Format, PDF, or text/HTML respectively.
• GET_MESSAGE, POST_MESSAGE, GET_POST_MESSAGE, PRINT_MESSAGE — message queue accessors used to retrieve, post, and print informational or diagnostic messages during fulfillment processing.
• ADD_ERROR_MESSAGE, GET_ERROR_MESSAGE, HANDLE_ERROR — error accumulation and retrieval helpers, consistent with the FND_API error-handling convention referenced in the dependency list.
• INSERT_EMAIL_STATS — writes e-mail delivery statistics into the tracking table.
• IS_FLD_VALID — generic field-level validation predicate.
• GET_ENCODING, REPLACE_TAG, GET_MEDIA, GET_MEDIA_TYPE, GET_DTD — utilities for character encoding retrieval, tag substitution in templates, MIME media resolution, and DTD lookup for XML payloads.
• FM_SUBMIT_REQ_V1 — the request submission entry point, enqueuing a fulfillment request for processing.

Tables Accessed

• FND_LOBS — stores and retrieves large binary document attachments.
• JTF_FM_EMAIL_STATS — receives e-mail delivery counts via INSERT_EMAIL_STATS.
• JTF_FM_GROUPS_ALL, JTF_FM_GROUP_FND_USER — group definitions and user-to-group membership for request routing.
• JTF_FM_REQUEST_CONTENTS, JTF_FM_REQUEST_HISTORY_ALL — content payloads and audit history for fulfillment requests.
• JTF_FM_SERVICE_ALL, JTF_FM_STATUS_ALL — service definitions and status code lookups.

Utility packages DBMS_AQ, DBMS_LOB, UTL_RAW, XMLPARSER, and DUAL are also referenced for queuing, LOB manipulation, raw conversion, XML parsing, and scalar evaluation.

Usage Notes

JTF_FM_UTL_V is not intended for direct end-user invocation. It is called internally by JTF_FM_OCM_REND_REQ, JTF_FM_OCM_REQUEST_GRP, and JTF_FM_REQUEST_GRP, all of which are themselves referenced by the package, confirming its role as a low-level utility layer. Customizations should call the higher-level request group APIs rather than this utility directly, though FM_SUBMIT_REQ_V1 may be invoked from custom concurrent programs that submit fulfillment requests. Because the object carries the _V versioned designation, developers must respect the EBS versioning convention and avoid modifying the package body outside the supported patching mechanism.