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The AHL_BUE_WORKER_DATA table in Oracle E-Business Suite (EBS) 12.1.1 or 12.2.2 is a critical data structure within the Oracle Advanced Service Online (ASO) module, specifically designed to support field service operations. This table serves as a repository for worker-related data, facilitating workforce management, scheduling, and service execution in field service environments. Below is a detailed breakdown of its purpose, structure, and integration within Oracle EBS.

Purpose and Functional Context

The AHL_BUE_WORKER_DATA table stores essential information about field service workers, including technicians, engineers, and other service personnel. It is primarily used by the Oracle Field Service (OFS) and Advanced Service Online modules to:
  • Track worker availability, skills, and certifications.
  • Support workforce scheduling and dispatching.
  • Integrate with Oracle HRMS for employee data synchronization.
  • Enable real-time updates on worker status (e.g., assigned, available, on leave).

Key Columns and Data Structure

The table comprises columns that categorize worker attributes, operational status, and organizational linkages. Notable columns include:
  • WORKER_ID: Primary key, uniquely identifying each worker.
  • PERSON_ID: References PER_ALL_PEOPLE_F in HRMS for employee details.
  • ORGANIZATION_ID: Links to HR_ORGANIZATION_UNITS for departmental assignment.
  • SKILL_LEVEL: Indicates proficiency ratings for service tasks.
  • STATUS_CODE: Tracks active/inactive or available/unavailable statuses.
  • LAST_UPDATE_DATE and LAST_UPDATED_BY: Audit columns for change tracking.

Integration with Oracle EBS Modules

The table interacts with multiple EBS components:
  • Oracle HRMS: Synchronizes employee data via PER_ALL_PEOPLE_F.
  • Oracle Field Service: Provides worker data for scheduling algorithms.
  • Oracle Depot Repair: References worker skills for repair task assignments.
  • Oracle Work in Process (WIP): Aligns worker availability with job timelines.

Technical Considerations

  • Indexing: Key columns like WORKER_ID and PERSON_ID are indexed for performance.
  • Partitioning: In large deployments, the table may be partitioned by ORGANIZATION_ID.
  • APIs: Custom PL/SQL APIs (e.g., AHL_WORKER_PUB) manage CRUD operations.

Customization and Extensions

Organizations often extend the table to include:
  • Custom skill matrices via descriptive flexfields (DFFs).
  • Geospatial data for territory-based dispatching.
  • Integration with third-party workforce management tools.

Conclusion

The AHL_BUE_WORKER_DATA table is a cornerstone of Oracle EBS’s field service capabilities, enabling efficient workforce management through structured data storage and cross-module integration. Its design supports scalability, compliance, and operational flexibility, making it indispensable for service-centric organizations.