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  • Lookup Type: CS_COLOR_VISUAL_ATTRIBUTES 12.1.1

    product: CS - Service ,  meaning: CS_COLOR_VISUAL_ATTRIBUTES ,  description: Visual attribute names for setting foreground colors for Service Request , 

  • Lookup Type: CS_COLOR_VISUAL_ATTRIBUTES 12.2.2

    product: CS - Service ,  meaning: CS_COLOR_VISUAL_ATTRIBUTES ,  description: Visual attribute names for setting foreground colors for Service Request , 

  • Lookup Type: CS_SR_DEFAULT_TAB 12.1.1

    product: CS - Service ,  meaning: Service Request Default Tab ,  description: Tab page to be defaulted for Service Request , 

  • Lookup Type: CS_KB_STATUS 12.1.1

    product: CS - Service ,  meaning: Knowledge: Steps for Solution Authoring Flows ,  description: Steps for Solution Authoring Flows , 

  • Lookup Type: CS_SCREENPOP_TYPE 12.1.1

    product: CS - Service ,  meaning: CS_SCREENPOP_TYPE ,  description: Service screenpop types , 

  • Lookup Type: CS_SCREENPOP_TYPE 12.2.2

    product: CS - Service ,  meaning: CS_SCREENPOP_TYPE ,  description: Service screenpop types , 

  • Lookup Type: CS_SR_DEFAULT_TAB 12.2.2

    product: CS - Service ,  meaning: Service Request Default Tab ,  description: Tab page to be defaulted for Service Request , 

  • Lookup Type: CS_KB_STATUS 12.2.2

    product: CS - Service ,  meaning: Knowledge: Steps for Solution Authoring Flows ,  description: Steps for Solution Authoring Flows , 

  • Lookup Type: CS_SR_SOURCE_PROGRAMS 12.1.1

    product: CS - Service ,  meaning: Service Request Source Program Codes ,  description: Service Request Source Program Codes , 

  • Lookup Type: CS_SR_SOURCE_PROGRAMS 12.2.2

    product: CS - Service ,  meaning: Service Request Source Program Codes ,  description: Service Request Source Program Codes , 

  • Lookup Type: CS_CC_UPDATE_OPEN_ORDER 12.2.2

    product: CS - Service ,  meaning: Action for Updated Credit Card for Open Orders ,  description: Action for Updated Credit Card for Open Orders , 

  • Concurrent Program: CS_SR_HA_DEQ 12.1.1

    execution_filename: cs_servicerequest_dequeue_pkg.dequeuesr ,  product: CS - Service ,  user_name: Service: High Availability - Destination: Replay program for High Availability ,  description: Service: High Availability - Destination: Replay program for High Availability ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CS_SR_HA_DEQ 12.2.2

    execution_filename: cs_servicerequest_dequeue_pkg.dequeuesr ,  product: CS - Service ,  user_name: Service: High Availability - Destination: Replay program for High Availability ,  description: Service: High Availability - Destination: Replay program for High Availability ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Lookup Type: CSZ_GLOBAL_ACTIONS_SDESK 12.1.1

    product: CS - Service ,  meaning: HTML Service- Update SR- Global Actions for Service Desk ,  description: HTML Service- Update SR- Global Actions for Service Desk , 

  • Lookup Type: CSZ_GLOBAL_ACTIONS_CASE 12.1.1

    product: CS - Service ,  meaning: HTML Sercvice - Update SR - Global Actions Lookup for Case ,  description: HTML Sercvice - Update SR - Global Actions Lookup for Case , 

  • Lookup Type: CSZ_SAGT_GLOBAL_ACTIONS_AGENT 12.2.2

    product: CS - Service ,  meaning: Customer Support Agent Update Service Request Actions ,  description: Customer Support Agent Update Service Request Actions , 

  • Lookup Type: CSZ_SAGT_GLOBAL_ACTIONS_AGENT 12.1.1

    product: CS - Service ,  meaning: Customer Support Agent Update Service Request Actions ,  description: Customer Support Agent Update Service Request Actions , 

  • Lookup Type: CS_PROP1 12.1.1

    product: CS - Service ,  meaning: Lookup type for LOV ,  description: Lookup type for defining Property Values for LOV , 

  • Lookup Type: CSZ_GLOBAL_ACTIONS_ITIL 12.2.2

    product: CS - Service ,  meaning: Update SR- Global Actions for Service Desk ITIL ,  description: Update SR- Global Actions for Service Desk ITIL , 

  • Lookup Type: CSZ_GLOBAL_ACTIONS_CASE 12.2.2

    product: CS - Service ,  meaning: HTML Sercvice - Update SR - Global Actions Lookup for Case ,  description: HTML Sercvice - Update SR - Global Actions Lookup for Case , 

  • Lookup Type: CSZ_GLOBAL_ACTIONS_SDESK 12.2.2

    product: CS - Service ,  meaning: HTML Service- Update SR- Global Actions for Service Desk ,  description: HTML Service- Update SR- Global Actions for Service Desk , 

  • Lookup Type: CS_PROP1 12.2.2

    product: CS - Service ,  meaning: Lookup type for LOV ,  description: Lookup type for defining Property Values for LOV , 

  • Lookup Type: CS_SR_CONTACT_TYPES 12.2.2

    product: CS - Service ,  meaning: CS SR CONTACT TYPES ,  description: Contact types for a Service Request , 

  • Lookup Type: MTL_SERVICE_BILLABLE_FLAG 12.2.2

    product: CS - Service ,  meaning: MTL_SERVICE_BILLABLE_FLAG ,  description: Material Billable Flag , 

  • Lookup Type: MTL_SERVICE_BILLABLE_FLAG 12.1.1

    product: CS - Service ,  meaning: MTL_SERVICE_BILLABLE_FLAG ,  description: Material Billable Flag , 

  • Concurrent Program: CSXMNNLT 12.1.1

    execution_filename: CSXMNNLT ,  product: CS - Service ,  user_name: CSXMNNLT ,  description: Mass Notification Letter for Version Updates ,  argument_method: Standard ,  enabled: No ,  execution_method: Oracle Reports , 

  • Concurrent Program: CSXMNNLT 12.2.2

    execution_filename: CSXMNNLT ,  product: CS - Service ,  user_name: CSXMNNLT ,  description: Mass Notification Letter for Version Updates ,  argument_method: Standard ,  enabled: No ,  execution_method: Oracle Reports , 

  • Lookup Type: CS_SR_CONTACT_TYPES 12.1.1

    product: CS - Service ,  meaning: CS SR CONTACT TYPES ,  description: Contact types for a Service Request , 

  • Concurrent Program: CSSRAUDCWKR 12.1.1

    execution_filename: CS_CREATE_AUDIT_REC_PKG.Create_Initial_Audit_Worker ,  product: CS - Service ,  user_name: CSSRAUDCWKR ,  description: Service: Upgrade for Audit Creation Record - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAUDCMAN 12.1.1

    execution_filename: CS_CREATE_AUDIT_REC_PKG.Create_Initial_Audit_Manager ,  product: CS - Service ,  user_name: CSSRAUDCMAN ,  description: Service: Upgrade for Audit Creation Record - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAUDCWKR 12.2.2

    execution_filename: CS_CREATE_AUDIT_REC_PKG.Create_Initial_Audit_Worker ,  product: CS - Service ,  user_name: CSSRAUDCWKR ,  description: Service: Upgrade for Audit Creation Record - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRCONMAN 12.1.1

    execution_filename: CS_ASSIGN_RESOURCE_CON_PKG.MAIN_PROCEDURE ,  product: CS - Service ,  user_name: CSSRCONMAN ,  description: Automatic Assignment of Resource for Service Request ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAMGEN 12.2.2

    execution_filename: CS_AUDIT_OWNER_UPD_CON_PRG.Create_Audit_Gen_Manager ,  product: CS - Service ,  user_name: CSSRAMGEN ,  description: Service: General Upgrade for Audit Records - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAWGEN 12.2.2

    execution_filename: CS_AUDIT_OWNER_UPD_CON_PRG.Create_Audit_Gen_Worker ,  product: CS - Service ,  user_name: CSSRAWGEN ,  description: Service: General Upgrade for Audit Records - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSCHGLINENOWKR 12.2.2

    execution_filename: CS_CHG_LINENO_UPG_PKG.Upgrade_Chg_LineNo_Wkr ,  product: CS - Service ,  user_name: CSCHGLINENOWKR ,  description: Charges: Upgrade for Line Number - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSCHGLINENOWKR 12.1.1

    execution_filename: CS_CHG_LINENO_UPG_PKG.Upgrade_Chg_LineNo_Wkr ,  product: CS - Service ,  user_name: CSCHGLINENOWKR ,  description: Charges: Upgrade for Line Number - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSVAUUPG 12.1.1

    execution_filename: CS_AUDIT_UPGRADE_CON_PRG.Perform_Audit_Upgrade ,  product: CS - Service ,  user_name: CSVAUUPG ,  description: Parent concurrent program for the Audit Upgrade Process for DBI ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRCONMAN 12.2.2

    execution_filename: CS_ASSIGN_RESOURCE_CON_PKG.MAIN_PROCEDURE ,  product: CS - Service ,  user_name: CSSRCONMAN ,  description: Automatic Assignment of Resource for Service Request ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAUDCMAN 12.2.2

    execution_filename: CS_CREATE_AUDIT_REC_PKG.Create_Initial_Audit_Manager ,  product: CS - Service ,  user_name: CSSRAUDCMAN ,  description: Service: Upgrade for Audit Creation Record - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAWGEN 12.1.1

    execution_filename: CS_AUDIT_OWNER_UPD_CON_PRG.Create_Audit_Gen_Worker ,  product: CS - Service ,  user_name: CSSRAWGEN ,  description: Service: General Upgrade for Audit Records - Worker ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSCHGLINENOMGR 12.1.1

    execution_filename: CS_CHG_LINENO_UPG_PKG.Upgrade_Chg_LineNo_Mgr ,  product: CS - Service ,  user_name: CSCHGLINENOMGR ,  description: Charges: Upgrade for Line Number - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSCHGLINENOMGR 12.2.2

    execution_filename: CS_CHG_LINENO_UPG_PKG.Upgrade_Chg_LineNo_Mgr ,  product: CS - Service ,  user_name: CSCHGLINENOMGR ,  description: Charges: Upgrade for Line Number - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSVAWUPG 12.1.1

    execution_filename: CS_AUDIT_UPGRADE_CON_PRG.Worker_Audit_Upgrade ,  product: CS - Service ,  user_name: CSVAWUPG ,  description: Child concurrent program for the Audit Upgrade Process for DBI ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSVAWUPG 12.2.2

    execution_filename: CS_AUDIT_UPGRADE_CON_PRG.Worker_Audit_Upgrade ,  product: CS - Service ,  user_name: CSVAWUPG ,  description: Child concurrent program for the Audit Upgrade Process for DBI ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Concurrent Program: CSSRAMGEN 12.1.1

    execution_filename: CS_AUDIT_OWNER_UPD_CON_PRG.Create_Audit_Gen_Manager ,  product: CS - Service ,  user_name: CSSRAMGEN ,  description: Service: General Upgrade for Audit Records - Manager ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Lookup Type: CS_SR_SLA_CAL_DATE 12.2.2

    product: CS - Service ,  meaning: SLA Calculation Date ,  description: This lookup is used to define codes for Profile - Service : Date to Calcualte SLA , 

  • Concurrent Program: CSVAUUPG 12.2.2

    execution_filename: CS_AUDIT_UPGRADE_CON_PRG.Perform_Audit_Upgrade ,  product: CS - Service ,  user_name: CSVAUUPG ,  description: Parent concurrent program for the Audit Upgrade Process for DBI ,  argument_method: Standard ,  enabled: Yes ,  execution_method: PL/SQL Stored Procedure , 

  • Lookup Type: CS_KB_SC_LEX_LANGUAGES 12.2.2

    product: CS - Service ,  meaning: Spell Check Languages ,  description: Languages available for spell checking , 

  • Lookup Type: CP_TXN_AVAILABILITY 12.2.2

    product: CS - Service ,  meaning: CP_TXN_AVAILABILITY ,  description: Transaction availability statuses for CPs , 

  • Lookup Type: CP_TXN_AVAILABILITY 12.1.1

    product: CS - Service ,  meaning: CP_TXN_AVAILABILITY ,  description: Transaction availability statuses for CPs ,