Results for “status_fl”
38 results
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An instance of media that was processed by the system and/or its users. Media Items can be generated by a customer or by the system or an application. Media Items can be inbound (ex. Mail or call from a customer/person ) or outbound (ex.
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An instance of media that was processed by the system and/or its users. Media Items can be generated by a customer or by the system or an application. Media Items can be inbound (ex. Mail or call from a customer/person ) or outbound (ex.
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A contact point between a customer, customer system or potential customer and a single human or automated agent (Handler and Handler Resource). An Interaction can be timed and has an outcome and result that can be tracked. Multiple Intera
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An act performed by a human or automated agent as part of an Interaction. An Interaction Activity can be related to the handling of the Media Items related to the Interaction (example: answering a call, transferring a call, etc.) . An Int
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A contact point between a customer, customer system or potential customer and a single human or automated agent (Handler and Handler Resource). An Interaction can be timed and has an outcome and result that can be tracked. Multiple Intera
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A contact point between a customer, customer system or potential customer and a single human or automated agent (Handler and Handler Resource). An Interaction can be timed and has an outcome and result that can be tracked. Multiple Intera
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An act performed by a human or automated agent as part of an Interaction. An Interaction Activity can be related to the handling of the Media Items related to the Interaction (example: answering a call, transferring a call, etc.) . An Int
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A contact point between a customer, customer system or potential customer and a single human or automated agent (Handler and Handler Resource). An Interaction can be timed and has an outcome and result that can be tracked. Multiple Intera
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PACKAGE: APPS.JTF_IH_IMPORT 12.1.1
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PACKAGE: APPS.JTF_IH_IMPORT 12.2.2
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PACKAGE: APPS.MSC_ATP_UTILS 12.1.1
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PACKAGE: APPS.MSC_ATP_UTILS 12.2.2
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eTRM - JTF Tables and Views 12.2.2
Interface table to store data that needs to be displayed in Excel
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eTRM - JTF Tables and Views 12.1.1
Interface table to store data that needs to be displayed in Excel