IEB — Interaction Blending
17 documented tables · 2 views — Oracle EBS ETRM 12.2.2
Most-referenced tables
| Table | Description | Data Vault class* |
|---|---|---|
IEB_WB_SVC_CATS |
Summary Information of service categories. | satellite-leaning |
IEB_SERVICE_PLANS |
Summary information of service plans. | hub-leaning |
IEB_WB_SERVERS |
Summary Information of IEB servers. | hub-leaning |
IEB_SVC_CAT_TEMPS_B |
Templates for Top Level Service Categories | satellite-leaning |
IEB_SVC_VIRTUAL_QUEUES |
Summary information of virtal queues, i.e., dynamic agent groups, for IEB server internal use. | hub-leaning |
IEB_MMS_SERVERS |
Summary of media server information. This is an obsolete table, replaced by IEO server location schema. | hub-leaning |
IEB_WB_SKILL_TRANS |
Definition of skill requirements for service category selection rules. | hub-leaning |
IEB_WB_SVC_CAT_RULES |
Rules for selecting inbound media tasks into service categories. | satellite-leaning |
IEB_AGENT_INDEXES |
Mapping of Agent IDs with internal bit map indexes, for IEB server internal use only. | satellite-leaning |
IEB_MEDIA_TASK_SOURCES |
Media sources of Media Manager Servers. (Obsolete table) | satellite-leaning |
IEB_OUTB_SVC_COVERAGES |
Service goals of coverage periods of outbound service plans. | satellite-leaning |
IEB_WB_SVRS_MMS_SVRS |
Intersection table between Media Manager Servers and IEB servers. (Obsolete). | link |
IEB_AGENT_MAPS |
Indexes of member agents for virtual queues. | satellite-leaning |
IEB_INB_SVC_COVERAGES |
Service goals of coverage periods within inbound service plans. | satellite-leaning |
IEB_SVC_CAT_TEMPS_TL |
Translated Service Category Name | satellite-leaning |
*Heuristic classification mined from FK structure — a modeling suggestion, not Oracle's.