IEO Tables (27)
IEO - Interaction Center Technology — documented tables from Oracle EBS ETRM 12.2.2. Click any name for its documentation, columns and AI summary.
| Table | Columns | Description |
|---|---|---|
IEO_ACD_QUEUE_INFO |
23 | ACD Queue setup data |
IEO_ALGORITHMS_ALL |
13 | Advanced outbound algorithms table |
IEO_ALGORITHM_NAMES_ALL |
10 | Name for Advanced outbound Calendar and Recycle algorithms |
IEO_CAMPAIGNS_ALL |
49 | Campaign Plus campaigns |
IEO_CP_LIST_STATS_ALL |
114 | Release statistics for records from CP lists |
IEO_CP_PHONETYPE_MSG_XRS_ALL |
14 | Phone Type and Message ID cross reference table |
IEO_CP_SERVICES_ALL |
87 | Setup/configuration for all Campaign Plus services on this system |
IEO_CP_STOP_LIST |
15 | People who should not be called |
IEO_CP_SVC_FIELDS_ALL |
20 | Fields (user-defined and name fields) implemented in each CP service |
IEO_CP_SVC_LISTS_ALL |
65 | Calling lists supported by CP services |
IEO_LIST_CAMP_XRS_ALL |
19 | List and Campaign Cross Refreence Table |
IEO_PBX_INFO |
38 | PBX configuration info |
IEO_PREDSERVICES_ALL |
30 | Configuration for Predictive services |
IEO_SVR_COMPS |
7 | Server Components. |
IEO_SVR_COMP_DEFS |
13 | Server Component Definitions. |
IEO_SVR_GROUPS |
13 | Server Groups. |
IEO_SVR_PARAMS |
17 | Server Parameters. |
IEO_SVR_PROTOCOL_MAP |
11 | Server Protocol Maps. |
IEO_SVR_RT_INFO |
9 | Real time information about servers. |
IEO_SVR_SERVERS |
17 | Servers. |
IEO_SVR_TYPES_B |
15 | Server Types (base table). |
IEO_SVR_TYPES_TL |
14 | Server Types (translation table). |
IEO_SVR_VALUES |
12 | Server Values. |
IEO_SYSTEM_CAMPS_ALL |
23 | Centralized Gateway to IEO_CAMPAIGNS_ALL, which may be distributed |
IEO_SYST_CP_SVCS_ALL |
16 | Centralized gateway to IEO_LIST_SERVICES which may be distributed |
IEO_VDU_INFO |
19 | VDU configuration info |
IEO_VOICE_MSGS_ALL |
20 | Currently-defined voice messages available to be played to callee |