Table: CCT_ROUTING_FILTERS | Oracle EBS ETRM Search

Table: CCT_ROUTING_FILTERS 12.1.1 standalone

owner CCT·CCT - Telephony Manager·25 columns

This table is used to store temporarily the Routing filters for the interaction

CCT.CCT_ROUTING_FILTERS·Explore CCT module →

Table: CCT_ROUTING_FILTERS 12.2.2 standalone

owner CCT·CCT - Telephony Manager·25 columns

This table is used to store temporarily the Routing filters for the interaction

CCT.CCT_ROUTING_FILTERS·Explore CCT module →

Table: CCT_ROUTING_RESULTS 12.2.2 standalone

owner CCT·CCT - Telephony Manager·27 columns

This table is used to the store the workflow routing results

CCT.CCT_ROUTING_RESULTS·Explore CCT module →

Table: CCT_TEMPAGENTS 12.2.2 standalone

owner CCT·CCT - Telephony Manager·26 columns

This table is used by the Routing Server Workflow definitions to keep track of the Agents returned by the nodes

CCT.CCT_TEMPAGENTS·Explore CCT module →

Table: CCT_TEMPAGENTS 12.1.1 standalone

owner CCT·CCT - Telephony Manager·26 columns

This table is used by the Routing Server Workflow definitions to keep track of the Agents returned by the nodes

CCT.CCT_TEMPAGENTS·Explore CCT module →

Table: CCT_ROUTING_RESULTS 12.1.1 standalone

owner CCT·CCT - Telephony Manager·27 columns

This table is used to the store the workflow routing results

CCT.CCT_ROUTING_RESULTS·Explore CCT module →

View: AR_ACTIONS_V 12.2.2

AR - Receivables·69 columns

(Release 11.5 Only)

APPS.AR_ACTIONS_V·↳ ARPT_SQL_FUNC_UTIL·↳ AR_ACTION_NOTIFICATIONS·↳ AR_CALL_ACTIONS·Explore AR module →

View: AR_ACTIONS_V 12.1.1

AR - Receivables·69 columns

(Release 11.5 Only)

APPS.AR_ACTIONS_V·↳ ARPT_SQL_FUNC_UTIL·↳ AR_ACTION_NOTIFICATIONS·↳ AR_CALL_ACTIONS·Explore AR module →

APPS.CCT_ROUTINGWORKFLOW_PUB SQL Statements 12.1.1

APPS.CCT_ROUTINGWORKFLOW_PUB SQL Statements 12.2.2

APPS.CCT_ROUTINGWORKFLOW_UTL SQL Statements 12.1.1

APPS.CCT_ROUTINGWORKFLOW_UTL SQL Statements 12.2.2

PACKAGE: APPS.CCT_ROUTINGWORKFLOW_UTL 12.1.1

used by 7

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_UTL 12.2.2

used by 7

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_UTL 12.1.1

used by 7

PACKAGE: APPS.CCT_ROUTINGWORKFLOW_UTL 12.2.2

used by 7

PACKAGE: APPS.CCT_ROUTINGWORKFLOW_PUB 12.1.1 PUB API

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_UTL 12.2.2

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_UTL 12.1.1

VIEW: CCT.CCT_ROUTING_FILTERS# 12.2.2

VIEW: CCT.CCT_TEMPAGENTS# 12.2.2

VIEW: CCT.CCT_ROUTING_RESULTS# 12.2.2

VIEW: SYS.V_$DIAG_IPS_PROGRESS_LOG 12.2.2

TABLE: SYS.WRR$_REPLAY_SCN_ORDER 12.2.2

PACKAGE: APPS.CCT_ROUTINGWORKFLOW_PUB 12.2.2 PUB API

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_PUB 12.1.1 PUB API

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_PUB 12.2.2 PUB API

VIEW: CS.CS_CALLS# 12.2.2

TABLE: SYS.WRR$_REPLAY_SCN_ORDER 12.1.1

TABLE: CCT.CCT_ROUTING_FILTERS 12.1.1

owner CCT

TABLE: CCT.CCT_ROUTING_RESULTS 12.1.1

owner CCT

VIEW: CCT.CCT_ROUTING_FILTERS# 12.2.2

owner CCT

TABLE: CCT.CCT_TEMPAGENTS 12.2.2

owner CCT

TABLE: CCT.CCT_TEMPAGENTS 12.1.1

owner CCT

TABLE: CCT.CCT_ROUTING_FILTERS 12.2.2

owner CCT

TABLE: CCT.CCT_ROUTING_RESULTS 12.2.2

owner CCT

VIEW: CCT.CCT_ROUTING_RESULTS# 12.2.2

owner CCT

VIEW: CCT.CCT_TEMPAGENTS# 12.2.2

owner CCT

VIEW: SYS.V_$DIAG_IPS_PROGRESS_LOG 12.2.2

VIEW: CS.CS_CALLS# 12.2.2

owner CS

TABLE: CS.CS_CALLS 12.1.1

owner CS

TABLE: CS.CS_CALLS 12.2.2

owner CS

VIEW: APPS.AR_ACTIONS_V 12.1.1

VIEW: APPS.AR_ACTIONS_V 12.2.2

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_PUB 12.1.1

PACKAGE BODY: APPS.CCT_ROUTINGWORKFLOW_PUB 12.2.2

View: CS_INTERACTIONS_V 12.1.1

CS - Service

- Retrofitted

Not implemented in this database·Explore CS module →

View: CS_INTERACTIONS_V 12.2.2

CS - Service

- Retrofitted

Not implemented in this database·Explore CS module →

PACKAGE: APPS.CCT_ROUTINGWORKFLOW_PUB 12.1.1

PACKAGE: APPS.CCT_ROUTINGWORKFLOW_PUB 12.2.2

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