Search Results cs_sr_preferred_lang_s

Overview

The APPS.CS_SR_PREFERRED_LANG_PVT package body is a private (PVT) PL/SQL API that supports the management of preferred-language assignments for service requests within Oracle E-Business Suite Release 12.1.1 and 12.2.2. In the Service (CS) module, a service request may be associated with one or more preferred languages that govern customer communication, notification rendering, and content translation. This package encapsulates the low-level business logic, validation routines, and DML operations required to create, maintain, and lock rows in the underlying preferred-language entity schema. As a PVT package it is not intended for direct external invocation; rather, it is called by the public-facing or higher-level service request APIs that expose a supported interface to forms, concurrent programs, and integration code. Its existence keeps data-integrity logic centralized and reusable across the Service Request feature set.

Key Procedures and Functions

The package body exposes five documented program units. Each serves a discrete role in the preferred-language lifecycle:

• INITIALIZE_REC — Establishes or resets the working record structure used by subsequent operations, ensuring the API operates on a consistently initialized set of attributes before DML or validation is performed.
• CREATE_PREFERRED_LANGUAGE — Inserts a new preferred-language association for a service request, applying the package's validation and messaging conventions before the row is committed to the base table.
• UPDATE_PREFERRED_LANGUAGE — Modifies an existing preferred-language record, supporting changes to the assigned language or associated descriptive details.
• LOCK_ROW — Acquires a row-level lock on the target preferred-language record, providing concurrency protection so that a create, update, or delete sequence is not corrupted by simultaneous sessions.
• VALIDATE_DESC_FLEX — Validates descriptive flexfield input against the registered flexfield definition, typically by invoking FND_FLEX_DESCVAL, so that only valid segment combinations are accepted.

These units conform to standard EBS API conventions, relying on FND_API, FND_MESSAGE, and FND_MSG_PUB for error handling and message propagation.

Tables Accessed

The package operates against the following objects, reached through APPS synonyms:

• CS_SR_PREFERRED_LANG — The base table holding preferred-language records for service requests; the target of insert and update operations.
• CS_SR_PREFERRED_LANG_S — A related sequence/identifier or translation-support object used to supply or resolve the primary key values for new rows.
• FND_LANGUAGES — The reference table for installed languages, used to validate that a specified language code exists and is active.
• DUAL — Used for single-row lookups and PL/SQL-side evaluations.

Additional dependencies include CS_SERVICEREQUEST_UTIL, CS_SR_PREFERRED_LANG_PKG, and FND_FLEX_DESCVAL, which supply service request context, package-level constants, and flexfield validation respectively.

Usage Notes

Because CS_SR_PREFERRED_LANG_PVT is a private package, it is invoked indirectly through the Service Request public APIs and the Service Request forms that manage preferred-language assignments. It is also referenced by one other database object, indicating that at least one dependent package relies on its procedures for its own processing. Customizations should not call the PVT procedures directly unless the calling code fully replicates the surrounding transaction, locking, and message-handling contract. When extending preferred-language behavior, developers should prefer the supported public API layer and treat this package body as an internal implementation detail.