Search Results csc_prof_block_results




Overview
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Overview

The CSC_PROF_BLOCK_RESULTS table is a core data object within the Oracle E-Business Suite Customer Care (CSC) module. It functions as the central repository for storing the outcome of individual profile checks performed during the customer profiling process. In the context of Oracle EBS 12.1.1 and 12.2.2, customer profiling is a critical business function used to assess creditworthiness, set transaction limits, and define service levels for parties and customer accounts. This table captures the specific values of the profile check variables evaluated for each party and account, enabling a granular audit trail of the profiling logic's application and results.

Key Information Stored

The table's primary purpose is to store the detailed results of profile checks. While the full column list is not provided in the metadata, its structure is defined by its relationships and purpose. The primary key, BLOCK_RESULTS_ID, uniquely identifies each result record. A critical foreign key column is BLOCK_ID, which links each result to its parent profile block definition in the CSC_PROF_BLOCKS_B table. Other essential columns would logically include identifiers for the party and account (e.g., PARTY_ID, CUST_ACCOUNT_ID), the specific profile check variable name, the actual value evaluated for that entity, and timestamps for creation. This design allows the system to record precisely which variable values were considered during a profiling run.

Common Use Cases and Queries

This table is primarily accessed for auditing, troubleshooting, and analytical reporting related to customer profiling decisions. Common use cases include investigating why a particular credit limit was assigned to an account or generating reports on profile compliance across a customer base. A typical query might join this table with CSC_PROF_BLOCKS_B to retrieve the profile block name alongside the calculated variable values for a specific account.

  • Sample Query: Retrieving all profile check results for a specific customer account to review the inputs used in their latest profile assessment.
    SELECT cpb.BLOCK_NAME, cpbr.* FROM csc_prof_block_results cpbr, csc_prof_blocks_b cpb WHERE cpbr.block_id = cpb.block_id AND cpbr.cust_account_id = <account_id> ORDER BY cpbr.creation_date DESC;
  • Reporting Use Case: Analyzing the distribution of values for a specific profile variable (e.g., average account balance) across all profiled customers to inform policy adjustments.

Related Objects

The CSC_PROF_BLOCK_RESULTS table has defined relationships with other key profiling tables in the CSC schema, as documented in the provided metadata.

  • CSC_PROF_BLOCKS_B: This is the primary related table. The foreign key relationship CSC_PROF_BLOCK_RESULTS.BLOCK_ID → CSC_PROF_BLOCKS_B ensures that every stored result is associated with a valid profile block definition. This block defines the set of checks and rules for which the results were calculated.
  • CSC_PROF_BLOCK_RESULTS_PK: The primary key constraint on the BLOCK_RESULTS_ID column guarantees the uniqueness of each result record, which is essential for data integrity and referential integrity from any potential child tables not listed in the excerpt.