Results for “csm_debrief_expenses_pkg”

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AI-generated from documented ETRM metadata — verify critical details on the linked pages.

Overview

CSM_DEBRIEF_EXPENSES_PKG is an Oracle EBS Application Object Library (APPS) PL/SQL package that belongs to the Customer Relationship Management (CRM) debriefing subsystem, often installed alongside Oracle TeleSales, Oracle Field Service, and Oracle Marketing components. Its documented purpose is to manage the persistence and reconciliation of expense information captured during a customer debrief session. In the CRM data model, a debrief represents the outcome of an interaction — a call, visit, or task — and may include expenses incurred by an agent or field representative. CSM_DEBRIEF_EXPENSES_PKG provides the server-side layer that applies client-side changes to that expense data, synchronizing the mobile or desktop debrief capture form with the underlying EBS tables.

The package header carries the version identifier csmudbes.pls 120.1, dated 2005/07/25, and was created by the developer "Anurag" on 06/09/02. It is therefore a legacy component whose signature has remained stable across EBS 12.1.1 and 12.2.2. This stability is significant for customers upgrading between those releases, because the package is referenced by two other packages within the same functional family, and any customization that wraps or extends it must respect the published contract.

Key Procedures and Functions

The ETRM metadata documents a single callable unit in the package specification:

  • APPLY_CLIENT_CHANGES — the sole public procedure. Its role is to accept a batch of debrief expense changes originating from the client (typically a disconnected mobile device or a desktop UI session) and apply them to the database. The procedure carries a user name, a transaction identifier, a debug level, and an outgoing return status, which together indicate it is invoked as part of a transactional synchronization or save operation. The x_return_status out parameter follows the standard EBS convention of signalling success or failure to the calling layer.

No additional subprograms are exposed in the specification, though the package body may contain private helper routines. Because the header comment retains the SQL Navigator template text "Briefly explain the functionality of the package," the package was not annotated with a verbose description at creation time, so the authoritative semantics come from the procedure name, parameter naming, and the tables it touches.

Tables Accessed

Through APPS synonyms the package reads and writes the following objects:

  • CSF_DEBRIEF_HEADERS and CSF_DEBRIEF_LINES — the parent and child tables holding debrief records and their detail rows. Expense changes are anchored to a parent debrief.
  • CSF_M_DEBRIEF_EXPENSES_INQ — a mobile-oriented inquiry view or table used to validate and reconcile incoming expense entries.
  • JTF_TASKS_B, JTF_TASK_ASSIGNMENTS, and JTF_TASK_STATUSES_B — the CRM task foundation tables. A debrief is associated with a task; assignments and statuses determine ownership and workflow state at the moment expenses are posted.
  • PLITBLM — the standard PL/SQL index-by table used for bulk operations within the package body.

Usage Notes

APPLY_CLIENT_CHANGES is not intended to be called directly by end users. It is normally invoked by the CRM debrief forms or by a synchronization process that pushes client-captured expenses into the database, and it may also be reached from custom code during integration or data migration. Oracle recommends testing any such invocation in a controlled environment, because the package propagates errors through the return status rather than raising unhandled exceptions. The search phrase "direct debit id mobile limited expenses meaning" is unrelated to this package's documented function; direct debit references pertain to payment or receivables functionality, not to the CRM debrief expense package.