Search Results csf_debrief_lines

The CSF_DEBRIEF_LINES table in Oracle E-Business Suite (EBS) versions 12.1.1 and 12.2.2 is a critical data structure within the Oracle Field Service (CSF) module. It stores transactional details related to debriefing activities performed by field service technicians after completing service tasks. This table serves as a child entity to the CSF_DEBRIEF_HEADERS table, maintaining a one-to-many relationship with the parent record while capturing granular line-level information about service activities, parts consumption, time tracking, and other operational metrics.

Table Structure and Key Columns

The CSF_DEBRIEF_LINES table typically contains these essential columns:

• DEBRIEF_LINE_ID: Primary key identifier for each debrief line record
• DEBRIEF_HEADER_ID: Foreign key reference to CSF_DEBRIEF_HEADERS
• TASK_ID: Links to the CSF_TASKS table for service task reference
• LINE_TYPE: Classifies the debrief line (e.g., 'TIME', 'MATERIAL', 'EXPENSE')
• ITEM_ID: References inventory items from MTL_SYSTEM_ITEMS when applicable
• QUANTITY: Records consumed quantities for parts or materials
• UOM_CODE: Unit of measure for the quantity field
• START_DATE/END_DATE: Time tracking for labor entries
• STATUS_CODE: Tracks approval workflow status

Functional Integration Points

The table integrates with multiple EBS modules:

1. Inventory Management: Through MTL_SYSTEM_ITEMS for parts issuance tracking
2. Cost Management: Provides data for service cost accumulation
3. Project Accounting: When service tasks are project-related
4. Discrete Manufacturing: For warranty claim processing

Business Process Context

During field service operations:

1. Technicians complete service tasks in the field
2. Debrief records are created either through mobile applications or web interfaces
3. The CSF_DEBRIEF_LINES table captures:
   • Labor hours with skill levels
   • Actual parts consumed versus estimated
   • Additional expenses incurred
   • Service notes and observations
4. Data flows to downstream modules for:
   • Inventory updates
   • Customer billing
   • Technician performance analysis
   • Warranty management

Technical Considerations

Key technical aspects include:

• Table is indexed on DEBRIEF_HEADER_ID and TASK_ID for performance
• Utilizes Oracle Workflow for approval routing
• Implements EBS audit trail capabilities
• Subject to Oracle's standard security model (VPD, FND security)

Customization Points

Common extension scenarios:

• Adding custom columns for industry-specific data capture
• Creating triggers for validation rules
• Developing custom APIs for mobile integration
• Extending the status flow with additional workflow steps

The CSF_DEBRIEF_LINES table forms the operational backbone for field service analytics and continuous improvement initiatives, enabling organizations to analyze service delivery patterns, technician productivity, and parts utilization trends.