Search Results get_service_request_url
Overview
ISC_DEPOT_RPT_UTIL_PKG is a depot repair reporting utility package owned by the APPS schema in Oracle E-Business Suite. It is classified as an "OTHER" API rather than a public business API, indicating that it supports internal report-generation infrastructure rather than exposing transactional services. The package's primary business function is to construct and parameterize the queries that drive Depot Repair reporting and analytics, particularly the materialized-view (MV) based queries used by the Performance Management Viewer (PMV) pages. It translates user-selected report parameters entered on a PMV page into the view-by columns, comparison types, extended (XTD) options, currency suffixes, WHERE clauses, materialized-view identifiers, and join tables required to execute the underlying report query.
The package header reveals its design through the global variables and constants it declares. Globals such as g_query_typ, g_view_by_typ, g_view_by_col_typ, g_xtd_typ, g_where_clause_typ, g_mv_typ, and g_module_name_typ hold the assembled query fragments for the duration of a report run. The package also defines a bitmap scheme for the dimensions used in materialized-view aggregation, ordered by ascending cost: Repair Type (1), Repair Order Organization (2), Product Category (4), Customer (8), and Item (16). These constants (C_REPAIR_TYPE_BMAP, C_ORG_BMAP, C_CATEGORY_BMAP, C_CUSTOMER_BMAP, C_ITEM_BMAP) allow the grouping identifier of a materialized view to be computed by combining the bit positions of the dimensions on which aggregation occurs.
Key Procedures and Functions
- PROCESS_PARAMETERS — The central generic routine that processes the parameters passed in from a PMV page. It returns the view-by descriptors, comparison type, extended option, currency suffix, WHERE clause, materialized-view name, and join table structures used to build the report query. The header comment documents its creation by Vijay Babu Gandhi on 02-Aug-2004.
- GET_BUCKET_WHERE_CLAUSE — Derives the WHERE-clause fragment associated with a reporting bucket, supporting bucket-range filtering in depot reports.
- GET_AGG_FLAG — Returns an aggregation flag indicating how a given query should be aggregated, working in conjunction with the dimension bitmap constants and the mv_agg_tbl_typ and bucket_range_typ collection types.
- GET_VIEWBY_SELECT_CLAUSE — Produces the SELECT-clause fragment for the chosen view-by dimension so that the report groups results correctly.
- WRITE — A utility procedure used to emit or assemble report output/query text.
- GET_REPAIR_ORDER_URL — Builds a navigable URL that links a report row to the corresponding Repair Order, enabling drill-down from the report to the transaction.
- GET_SERVICE_REQUEST_URL — Builds the equivalent navigable URL linking a report row to its Service Request. This is the function most commonly sought when users search for "get_service_request_url"; it provides the drill-down target used in depot repair report output, allowing the user to open the associated service request directly from the report.
Tables Accessed
The package references two documented tables via APPS synonyms: BIS_BUCKET, which supplies the bucket definitions and ranges used by GET_BUCKET_WHERE_CLAUSE and the bucket_range_typ collection; and PLITBLM, an Oracle Forms/PL/SQL internal table used in parameter and collection processing.
Usage Notes
ISC_DEPOT_RPT_UTIL_PKG is invoked indirectly rather than directly. Its principal caller path is through Depot Repair PMV report pages, where PROCESS_PARAMETERS is invoked to interpret page parameters before the report query executes. It is referenced by four other packages, reflecting its role as a shared reporting utility. Because it is classified as OTHER with a legacy header date (2005), it should be treated as an internal, non-public interface: customizations that call it, or that rely on GET_SERVICE_REQUEST_URL or GET_REPAIR_ORDER_URL, must be validated against the specific EBS release (12.1.1 or 12.2.2) and re-tested during upgrades, since internal utility signatures are not governed by Oracle's public API compatibility guarantees.