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AI-generated from documented ETRM metadata — verify critical details on the linked pages.
Overview
JTF_CUSTOMER_PROFILES_V is a CRM Foundation (JTF) view owned by the APPS schema in Oracle E-Business Suite 12.1.1 and 12.2.2. It presents credit profile information associated with customer accounts and customer account sites, and is documented as retrieving credit information for customer accounts and their associated account sites. The view functions as a reporting and integration layer over the customer profile data that supports credit management activities within the Receivables and Order Management flows, most notably credit checking, credit holds, dunning, statements, and collections.
Because it exposes a single flat row per customer account profile (and, where applicable, per site use), the view is convenient for ad-hoc queries, custom reports, and interface extracts without requiring the caller to join multiple Receivables and CRM tables. It is registered as a VALID object in the APPS schema and appears with the standard EBS audit and descriptive flexfield columns.
Underlying Base Objects
Per the ETRM 12.2.2 metadata, the only documented referenced base object is the synonym HZ_CUSTOMER_PROFILES. The view text selects a substantial column list — including ROWID — directly from that customer profile source, meaning JTF_CUSTOMER_PROFILES_V is effectively a pass-through projection over the customer profiles data rather than a multi-table join. The profile records are keyed by CUST_ACCOUNT_PROFILE_ID, with foreign key relationships carried through CUST_ACCOUNT_ID and SITE_USE_ID, allowing each row to be resolved to either a customer account or a specific account site.
Key Columns
- CUST_ACCOUNT_PROFILE_ID — primary key of the customer profile record.
- CUST_ACCOUNT_ID — the customer account to which the profile belongs.
- SITE_USE_ID — the account site use, when the profile is defined at site level.
- CREDIT_RATING — the credit rating assigned to the customer account or site; this is the column most relevant to the search term "credit_rating".
- RISK_CODE — risk classification associated with the profile.
- CREDIT_CHECKING — flag indicating whether credit checking is enabled.
- CREDIT_HOLD — indicates whether the account is currently on credit hold.
- STATUS / ACCOUNT_STATUS — status of the profile and of the underlying account.
- COLLECTOR_ID / CREDIT_ANALYST_ID — collector and credit analyst responsible for the profile.
- TOLERANCE, PERCENT_COLLECTABLE, NEXT_CREDIT_REVIEW_DATE — credit limit tolerance, collectability percentage, and next scheduled review.
- STANDARD_TERMS / OVERRIDE_TERMS / DISCOUNT_TERMS — payment terms applied to the profile.
- DUNNING_LETTERS, DUNNING_LETTER_SET_ID, SEND_STATEMENTS, CREDIT_BALANCE_STATEMENTS — dunning and statement preferences.
- INTEREST_CHARGES, INTEREST_PERIOD_DAYS, PAYMENT_GRACE_DAYS, DISCOUNT_GRACE_DAYS, CLEARING_DAYS — finance charge and grace period controls.
- STALLMENT_CYCLE_ID (STATEMENT_CYCLE_ID), PROFILE_CLASS_ID, GROUPING_RULE_ID — statement cycle, profile class, and grouping rule references.
- ATTRIBUTE1–15, GLOBAL_ATTRIBUTE1–18, JGZZ_ATTRIBUTE1–15 — descriptive and global flexfield columns.
- Audit columns — CREATED_BY, CREATION_DATE, LAST_UPDATED_BY, LAST_UPDATE_DATE, LAST_UPDATE_LOGIN and concurrent program columns (PROGRAM_APPLICATION_ID, PROGRAM_ID, REQUEST_ID, WH_UPDATE_DATE).
Common Use Cases and Queries
Typical uses include credit exposure reporting, identifying accounts on credit hold, and auditing credit ratings and risk codes across accounts or sites. A simple lookup by credit rating is shown below.
- List accounts with a given credit rating:
SELECT cust_account_id, site_use_id, credit_rating, risk_code, credit_hold FROM apps.jtf_customer_profiles_v WHERE credit_rating = :credit_rating;
- Identify accounts currently on credit hold:
SELECT cust_account_id, profile_class_id, credit_hold, account_status FROM apps.jtf_customer_profiles_v WHERE credit_hold = 'Y';
- Join to customer account details for reporting:
SELECT p.cust_account_id, p.credit_rating, p.risk_code, hcp.customer_name FROM apps.jtf_customer_profiles_v p, apps.hz_cust_accounts hca, apps.hz_parties hcp WHERE p.cust_account_id = hca.cust_account_id AND hca.party_id = hcp.party_id;
Because the view preserves flexfield attributes and site-level key columns, it is well suited to custom extracts and to integration endpoints that require a consolidated view of a customer's credit profile.
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JTF_CUSTOMER_PROFILES_V retrieves credit information for your customer accounts and customer account sites.
APPS.JTF_CUSTOMER_PROFILES_V·↳ HZ_CUSTOMER_PROFILES·Explore JTF module →
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(Release 12.0 Only)
APPS.AR_CUSTOMER_PROFILE_CLASSES_V·↳ ARPT_SQL_FUNC_UTIL·↳ AR_AUTOCASH_HIERARCHIES·↳ AR_COLLECTORS·Explore AR module →
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View for profile class amounts
APPS.AR_CUST_PROF_CLASS_AMTS·↳ ARPT_SQL_FUNC_UTIL·↳ AR_CHARGE_SCHEDULES·↳ GL_DAILY_CONVERSION_TYPES·Explore AR module →
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Stores information about the credit limits specified for a customer's profile.
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JTF_CUSTOMER_PROFILES_V retrieves credit information for your customer accounts and customer account sites.
APPS.JTF_CUSTOMER_PROFILES_V·↳ HZ_CUSTOMER_PROFILES·Explore JTF module →
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Credit information for customer accounts and customer account sites
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View: AR_CUSTOMER_PROFILES_V 12.1.1
(Release 11.5 Only)
APPS.AR_CUSTOMER_PROFILES_V·↳ ARPT_SQL_FUNC_UTIL·↳ AR_AUTOCASH_HIERARCHIES·↳ AR_COLLECTORS·Explore AR module →
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(Release 12.0 Only)
APPS.AR_CUSTOMER_PROFILE_CLASSES_V·↳ ARPT_SQL_FUNC_UTIL·↳ AR_AUTOCASH_HIERARCHIES·↳ AR_COLLECTORS·Explore AR module →
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View: AR_CUSTOMER_PROFILES_V 12.2.2
(Release 11.5 Only)
APPS.AR_CUSTOMER_PROFILES_V·↳ ARPT_SQL_FUNC_UTIL·↳ AR_AUTOCASH_HIERARCHIES·↳ AR_COLLECTORS·Explore AR module →
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Customer profile class amount limits for each currency
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Customer profile amount limits for each currency
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Customer profile class amount limits for each currency
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Customer profile class information
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Customer profile amount limits for each currency
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View for profile class amounts
APPS.AR_CUST_PROF_CLASS_AMTS·↳ ARPT_SQL_FUNC_UTIL·↳ AR_CHARGE_SCHEDULES·↳ GL_DAILY_CONVERSION_TYPES·Explore AR module →
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Customer profile class amount limits for each currency
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Customer profile class information
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Customer profile class amount limits for each currency
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Stores information about the credit limits specified for a customer's profile.
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Standard credit profile classes
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The HZ_CUST_PROFILE_AMTS_M table stores the information of customer profile amounts from HZ_CUST_PROFILE_AMTS table before the account merge happens.The primary key for this table is CUST_ACCT_PROFILE_AMT_ID, CUSTOMER_MERGE_HEADER_ID.
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The HZ_CUST_PROFILE_AMTS_M table stores the information of customer profile amounts from HZ_CUST_PROFILE_AMTS table before the account merge happens.The primary key for this table is CUST_ACCT_PROFILE_AMT_ID, CUSTOMER_MERGE_HEADER_ID.
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This table is used to store the deleted records for hz_customer_profiles during account merge
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Customer credit information
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Customer credit information
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Standard credit profile classes
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This table is used to store the deleted records for hz_customer_profiles during account merge
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Credit information for customer accounts and customer account sites
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Customer profile class amount limits for each currency
Not implemented in this database·Explore AR module →
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Customer profile class amount limits for each currency
Not implemented in this database·Explore AR module →
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Customer profile class information
Not implemented in this database·Explore AR module →
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Customer profile amount limits for each currency
Not implemented in this database·Explore AR module →
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Customer profile amount limits for each currency
Not implemented in this database·Explore AR module →
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Customer profile class information
Not implemented in this database·Explore AR module →
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View: AR_HCUSTOMER_PROFILES 12.1.1
Customer credit information
Not implemented in this database·Explore AR module →
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View: AR_HCUSTOMER_PROFILES 12.2.2
Customer credit information
Not implemented in this database·Explore AR module →