Search Results oks_k_order_contacts




Overview
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Overview

The OKS_K_ORDER_CONTACTS table is a core data object within the Oracle E-Business Suite (EBS) Service Contracts (OKS) module. It functions as a junction table that establishes and manages the relationships between service contract order details and their associated contact entities. Its primary role is to link a specific contract line item or order detail, as defined in the OKS_K_ORDER_DETAILS table, to a contact person or role defined within the JTF (Java Toolkit Framework) objects. This structure enables the Service Contracts application to track and report on key contacts—such as technical, billing, or administrative points of contact—for individual components of a service agreement, providing granular contact management at the line level.

Key Information Stored

The table's structure is designed to facilitate these relationships through foreign key references. While the full column list is not detailed in the provided metadata, the documented foreign keys reveal its critical components. The central column is COD_ID, which stores the unique identifier linking to a specific record in the OKS_K_ORDER_DETAILS table, representing a contract line. The JTOT_OBJECT_CODE column holds the code that references a contact object (e.g., a person, partner, or organization role) within the JTF_OBJECTS_B table, which is the master repository for flexibly defined business objects across EBS. The table's primary key, named OKS_K_ORDER_CONTACTS_PK on the ID column, ensures each contact assignment is uniquely identified.

Common Use Cases and Queries

This table is essential for operational reporting and data validation within Service Contracts. A common use case is generating a contact list for all line items on a specific service contract or for a set of contracts. Support personnel may query this table to identify the correct technical contact for a service call related to a particular covered asset. A typical SQL pattern involves joining OKS_K_ORDER_CONTACTS to OKS_K_ORDER_DETAILS and then to the main contract header (OKS_K_HEADERS_B), while also joining to JTF_OBJECTS_B and related HZ (Trading Community Architecture) tables to resolve the contact's name and details. Data integrity checks often involve queries to find order detail lines (COD_ID) that are missing required contact assignments based on business rules.

Related Objects

The table maintains defined foreign key relationships with two primary entities, as per the provided metadata:

  • OKS_K_ORDER_DETAILS: This is the central relationship. The OKS_K_ORDER_CONTACTS.COD_ID column references the primary key of the OKS_K_ORDER_DETAILS table, tethering each contact record to a specific service contract line item.
  • JTF_OBJECTS_B: The OKS_K_ORDER_CONTACTS.JTOT_OBJECT_CODE column references the JTF_OBJECTS_B.JTOT_OBJECT_CODE column. This links the contact assignment to the EBS-wide object registry, which ultimately points to the actual contact entity in the Trading Community Architecture (TCA) model.

Consequently, any reporting or integration involving contract line contacts will typically involve navigating from OKS_K_ORDER_CONTACTS through these foreign key paths to retrieve descriptive information from the related master tables.