Results for “ws_id1”

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AI-generated from documented ETRM metadata — verify critical details on the linked pages.

Overview

IEU_UWQM_ITEMS_GTT is an Oracle Application Object Library (FND) table residing in the APPS schema. The _GTT suffix indicates it is a Global Temporary Table, meaning its rows are session- or transaction-scoped and are retained only for the duration of a session or transaction, or until explicitly purged. Functionally, it serves as a staging and worklist buffer within the Universal Work Queue (UWQ) and Interaction/Event Utility (IEU) framework, temporarily holding work items that are routed, prioritized, distributed, and dispatched to assignees such as agents, resources, or queues.

From a heuristic Data Vault modeling perspective, and based on the mined foreign key structure, this object is best classified as a standalone staging structure rather than a conformed hub, link, or satellite. Its transient nature and absence of incoming FK dependencies reinforce that it is a runtime processing table rather than a persistent master or transactional entity.

Key Information Stored

The table is documented with 49 columns. The most business-significant columns include:

No documented primary key or unique index is specified in the metadata, so WORKITEM_PK_ID and PROCESSING_SET_ID serve as de facto business identifiers within a processing set. Documented FKs include WS_ID → IEU_UWQM_WORK_SOURCES_B and TASK_PRIORITY_ID → JTF_TASK_PRIORITIES_B.

Common Use Cases and Queries

Typical uses include building agent worklists, auditing distribution routing, and monitoring SLA compliance. A representative query joins the work source:

  • SELECT g.WORK_ITEM_NUMBER, g.STATUS_ID, g.PRIORITY_LEVEL, s.NAME FROM IEU_UWQM_ITEMS_GTT g JOIN IEU_UWQM_WORK_SOURCES_B s ON g.WS_ID = s.WS_ID WHERE g.PROCESSING_SET_ID = :p_set;
  • Priority-driven worklists: filter on PRIORITY_LEVEL and DUE_DATE to surface overdue items.
  • Distribution audits: aggregate by DISTRIBUTION_STATUS_ID and ASSIGNEE_ID.

Related Objects

  • IEU_UWQM_WORK_SOURCES_B — joined via WS_ID; defines the source of work items.
  • JTF_TASK_PRIORITIES_B — joined via TASK_PRIORITY_ID; supplies priority definitions.
  • IEU_UWQM_* work queue configuration tables that parameterize distribution rules.
  • JTF_TASKS_B — task master referenced through WORKITEM_OBJ_CODE/WORKITEM_PK_ID.
  • UWQ dispatch and routing APIs that consume rows staged in this GTT.