Results for “inter_interaction_duration”
4 results
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View: AMS_ORG_INTERACTIONS_V 12.2.2
A contact point between a customer, customer system or potential customer and a single human or automated agent (Handler and Handler Resource). An Interaction can be timed and has an outcome and result that can be tracked.
APPS.AMS_ORG_INTERACTIONS_V·↳ HZ_CUST_ACCOUNTS·↳ HZ_PARTIES·↳ JTF_IH_ACTIVITIES·Explore AMS module →
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APPS.AMS_PERSON_INTERACTIONS_V·↳ HZ_CUST_ACCOUNTS·↳ HZ_PARTIES·↳ JTF_IH_ACTIVITIES·Explore AMS module →
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View: AMS_ORG_INTERACTIONS_V 12.1.1
A contact point between a customer, customer system or potential customer and a single human or automated agent (Handler and Handler Resource). An Interaction can be timed and has an outcome and result that can be tracked.
APPS.AMS_ORG_INTERACTIONS_V·↳ HZ_CUST_ACCOUNTS·↳ HZ_PARTIES·↳ JTF_IH_ACTIVITIES·Explore AMS module →
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APPS.AMS_PERSON_INTERACTIONS_V·↳ HZ_CUST_ACCOUNTS·↳ HZ_PARTIES·↳ JTF_IH_ACTIVITIES·Explore AMS module →