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The Oracle Knowledge Solutions (OKS) module within Oracle E-Business Suite (EBS) 12.1.1 and 12.2.2 provides a comprehensive framework for managing service contracts, entitlements, and knowledge bases. The deepseekeTRM (Technical Reference Manual) for OKS Tables and Views serves as a critical resource for developers, functional consultants, and database administrators working with OKS. This documentation outlines the underlying database schema, including key tables, views, and their relationships, enabling customization, reporting, and integration with other EBS modules.

Key Tables in OKS Contracts

The OKS module relies on a robust set of tables to store contract and entitlement data. The primary tables include:
  • OKS_K_HEADERS_B: Stores the base contract header information, including contract number, start/end dates, and status.
  • OKS_K_LINES_B: Contains line-level details for contracts, such as covered items, pricing, and service levels.
  • OKS_COVERED_ENTITIES_B: Tracks entities (assets, products, or customers) covered under a contract.
  • OKS_ENTITLEMENTS_B: Defines entitlement rules linked to contracts, specifying service levels and response times.
  • OKS_BILLING_SCHEDULES: Manages billing schedules for recurring contract fees.

Views for Reporting and Analytics

Oracle provides several views to simplify data extraction and reporting:
  • OKS_CONTRACTS_V: A comprehensive view combining header and line details for contracts.
  • OKS_ENTITLEMENTS_V: Aggregates entitlement data with contract and customer information.
  • OKS_COVERED_ENTITIES_V: Provides a consolidated view of covered assets or products.
  • OKS_BILLING_SCHEDULES_V: Facilitates billing and revenue recognition reporting.

Integration with Other EBS Modules

OKS tables integrate with core EBS modules such as:
  • Oracle Service Contracts (OKC): Shares contract templates and clauses.
  • Oracle Install Base (CSI): Links covered assets to service contracts.
  • Oracle Receivables (AR): Manages billing and invoicing for contracts.
  • Oracle Advanced Pricing (QP): Handles contract pricing and discounts.

Customization and Extensions

The deepseekeTRM documentation enables developers to extend OKS functionality by:
  • Creating custom workflows using OKS_WF tables.
  • Developing APIs for contract automation via OKS_AUTO_APPROVAL tables.
  • Building integrations with third-party systems using OKS web services.

Data Security and Access Control

OKS leverages Oracle's security model, including:
  • Role-based access via FND_USER and FND_RESPONSIBILITY tables.
  • Data partitioning in OKS_K_HEADERS_B for multi-org deployments.
  • Audit trails in OKS_AUDIT_TRAIL for compliance tracking.

Conclusion

The deepseekeTRM for OKS Tables and Views is indispensable for EBS implementations involving service contracts. By understanding the schema, organizations can optimize contract lifecycle management, enhance reporting, and ensure seamless integration with other Oracle modules. Proper utilization of these tables and views ensures scalability, performance, and compliance in Oracle EBS 12.1.1 and 12.2.2 environments.